Looking for a solution urgently

Question

Hello, Just join to this group. I have a dell laptop I've brought with me from Israel and now staying in Toronto. Last December, I delivered my laptop to Israeli support lab in Jerusalem to change the hard disk and since then I used the laptop from time to time for internet search or creating/saving files. Now, it's the first time this week I found out there is a problem apears everytime I try to send a file attached to an e-mail messege ( it dosn't matter whether the file is from the hard disc or from an external mobile disk ). I get a messege saying: ' the internet explorer has stopped working. Aproblem caused the program to stop working correctly. Window will close the program and notify if a solution is available'. I want to mark- there was no solution I saw from windows. I tried to call the support in israel but couldn't catch a contact. Is there anyone who tackled this poroblem ever? Is there a simple solution ? Maybe I can get a clear instructions what to do inorder to fix this problem? I really need to work on this laptop intensively and since I am out of my homecountry- it's really difficult. I'll appreciate very much any support I can get here. Thanks so much in advance, Dorit

amangaDell · Accepted Answer

Dorit, I guess this is not the right to place your question.

This forum is dedicated to Dell SupportAssist, that is an "automated support software available free of charge, on select Dell™ PowerEdge™ servers, PowerVault™ and EqualLogic storage and PowerConnect™ and Force10 S4810 networking equipment covered under a Dell ProSupport™ agreement."

If you need technical assistance I would suggest to get in touch with Dell Support services.

Regards,

Secure Connect Gateway

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