'Revalidating device'

Question

Support Assist 1.2.0.30. Checked on SA for the first time in 4 or 5 weeks, and one T620 server is stuck on 'Revalidating Device'. It can't be deleted, so I can't just delete and replace it. Tried re-adding the device anyway, but as expected, Support Assist wouldn't let me. Still at that state after a week, and a restart of the Support Assist server and the remote server. Any solutions short of uninstall/reinstall Support Assist?

Jam1e_G · Answer

Anyone ??   I've also around 20 out of 122 servers just sat at revalidating device.

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