Testing case creation

Question

Hello all, I have installed the SCG application and added a few PowerEdge iDRACs. Also I have installed ISM agents on the servers. The devices are shown as connected and their monitoring is enabled in SCG. So they seem to be fine.  Now I need to ensure if the automatic case creation works as expected when a hardware fault occurs.  Is there any way to do that without breaking the hardware?!  I found that it's possible in iDRAC to trigger a test alert like FAN0001 which will be displayed in the iDRAC alerts / logs. But nothing was shown on SCG.  Thanks for your help 🙌

DELL-Charles R · Accepted Answer

Hello,

You should be able to Test event this way:

Log into the DRAC go to: configuration > system settings > Test Event
In the input box CPU0012 , then hit Test

If that doesn't work, confirm you have it configured.

Secure Connect Gateway 5.x — Virtual Edition User's Guide:

Integrate Secure Connect Gateway with your TechDirect account page 54

Configure SNMP v3 settings page 59

Configure automated tasks page 65

https://dell.to/3YopKup

Secure Connect Gateway

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