duhaas1

updated

14 years ago

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duhaas1

2 Intern

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3844

July 31st, 2012 14:00

Error Code 2961

Working with a client that keeps getting this message while their management server is sitting behind a proxy server:

Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::postRequestB  Response filename: "{57175fe0-3127-41c1-b51e-5cb2df408e22}/softwarelist.xml"

Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::postRequestB  Request Id: 76

Tue Jul 31 15:56:26 2012 DEBUG Executing the event loop

Tue Jul 31 15:56:26 2012 INFO     requestStarted( 74 )

Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 74, Request type : Http request

Tue Jul 31 15:56:26 2012 INFO     requestStarted( 75 )

Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 75, Request type : Http request

Tue Jul 31 15:56:26 2012 INFO     requestStarted( 76 )

Tue Jul 31 15:56:26 2012 INFO     stateChanged( Connecting )

Tue Jul 31 15:56:26 2012 INFO     stateChanged( Sending )

Tue Jul 31 15:56:26 2012 DEBUG "The root certificate of the certificate chain is self-signed, and untrusted"

Tue Jul 31 15:56:26 2012 DEBUG Ssl peer certificate chain: (QSslCertificate("","","V5/tsDgUSa1Ja8idyhPA9g==","RSA Security LLC","EMC Corporation",QMap((1, "esrs-dr.emc.com")(1, "esrs-prd.emc.com")(1, "esrs.emc.com")) , QDateTime("Fri Sep 30 15:11:02 2011") , QDateTime("Mon Sep 30 15:11:02 2013") ) ,  QSslCertificate( "" , "" , "3h5AmW5VkeD9ftkmAewzuQ==" , "RSA Security LLC" , "RSA Security LLC" , QMap() , QDateTime("Thu Mar 10 21:40:57 2011") , QDateTime("Thu Feb 28 21:56:33 2019") ) ,  QSslCertificate( "" , "" , "cq0KTOjWRdDfhM83a61OMA==" , "RSA Security Inc" , "RSA Security LLC" , QMap() , QDateTime("Thu Mar 3 20:52:15 2011") , QDateTime("Mon Apr 1 14:45:39 2019") ) ,  QSslCertificate( "" , "" , "dw0ZsSH9AEKcPgyl3QsCjg==" , "RSA Security Inc" , "RSA Security Inc" , QMap() , QDateTime("Thu Feb 22 20:39:23 2001") , QDateTime("Sun Feb 22 20:39:23 2026") ) )

Tue Jul 31 15:56:26 2012 DEBUG Ssl peer address: ""

Tue Jul 31 15:56:26 2012 DEBUG Ssl peer name: "esrs.emc.com"

Tue Jul 31 15:56:26 2012 DEBUG Ssl Session cipher name: "AES128-SHA"

Tue Jul 31 15:56:26 2012 DEBUG Ssl session cipher usedBits: 128

Tue Jul 31 15:56:26 2012 DEBUG Ssl session cipher supportedBits: 128

Tue Jul 31 15:56:26 2012 DEBUG dataSendProgress( done: 2917, total: 2917 )

Tue Jul 31 15:56:36 2012 INFO     stateChanged( Closing )

Tue Jul 31 15:56:36 2012 INFO     stateChanged( Unconnected )

Tue Jul 31 15:56:36 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 77, Request type : Http Connection Close request

Tue Jul 31 15:56:36 2012 INFO     Received response for software list request.

Tue Jul 31 15:56:36 2012 DEBUG Processing received software request with return code 0.

Tue Jul 31 15:56:36 2012 DEBUG Processing received software list {57175fe0-3127-41c1-b51e-5cb2df408e22}/softwarelist.xml.

Tue Jul 31 15:56:36 2012 ERROR  No software found. Installation will be terminated

Tue Jul 31 15:56:36 2012 INFO     GetSoftware List failed.

Tue Jul 31 15:56:36 2012 ERROR  Downloading failed with error 2961

This is running on windows 2008 R2, and we are running the latest version which is supported on 2k8r2