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April 11th, 2012 04:00
BGP/OSPF disconnects from Aggregate SAM
Hi All,
In our production envirionment, BGP/OSPF services get disconnected frequently and connected back.We ensured that there is no network problem/connection issue between SAM server and BGP/OSPF domain managers/servers.All the softwares are EMC latest one.Could you please help to identify the issue?
Please let me know if you need any more information on this. Appreciate your responses. Thank you!
Best regards,
Indu Sharma
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HockeyWeasel
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September 12th, 2012 14:00
Hi Indu,
If this is a reoccurring problem, it will require log analysis and perhaps some debugging as well. You indicated you have the latest software, as you may know that's not always the cure or helpful.
I would be interested to know the exact version of your software. You can find that information but running the following command:
smarts/bin/sm_server --version
I would recommend to open a Service Request via support.emc.com or call 1.800.782.4362. and provide them with logs to analyze.
Hope this helps,
Regards,
-TJ