53 Posts

November 7th, 2016 10:00

Nawar,

Thanks for your question regarding multiple variables in a single trap.  I am looking into this, I'll be back in touch soon.

53 Posts

December 2nd, 2016 06:00

Nawar,

If the multi variable traps are coming from the device, Smarts will not be able to configure or change how and when those traps are sent.  You will need to verify and or change the configuration on the device.

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