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Faizan-Saeed

2 Posts

1713

March 15th, 2012 00:00

server Tool Telnet

Team,

I installed SAM on RHEL5 and i am using Console on Windows7. when i invoke the telnet tool from global console, it does not work. Can somebody please share step by step procedure to perform in order for telnet tool to work for me.

Regards,

Faizan Saeed

Shwetcs

25 Posts

March 15th, 2012 01:00

Hi Faizan,

  1. Login to Global Administration console
  2. Go to Tools->Server Tools->Select Sample Telnet
  3. Enable that and in Program select ics-telnet.cmd or in linux .sh
  4. Click Apply,restart the SAM Service,Login and try again

Hope it helps  to resolve the issue.

Regards,

Shweta

Faizan-Saeed

2 Posts

March 15th, 2012 02:00

Hi Shweta,

Find below the error which i am getting after invoking telnet tool from global console.

Ping IPAddress: 10.230.24.6/10.222.2.15:14

Telnet:   IP: 10.230.24.6/10.222.2.15:14

[February 24, 2012 8:04:15 PM GMT+05:00 +427ms] t@166083856

ICS-E-XAPP_ERROR-Error: DISPLAY variable is set to 'Arslan-PC:0.0'.

ICS-E-ACTION_SUCCESSFUL_WITH_OUTPUT-Execution of the program: '/opt/InCharge81/SAM/smarts/actions/server/ics-telnet.sh ' completed successfully, with the output: '

  . '.

ICS-E-ACTION_CMD_STATUS-Action 'ics-telnet.sh' failed with status '2'.

Hope you understand the situation.

Regards,

Faizan

HockeyWeasel

27 Posts

September 12th, 2012 13:00

Hi Faizan,

I am aware of a similar issue with SAM 7.2 which was fixed post Patch 15.

What version of SAM are you using, if the issue still exist?

Regards,

-TJ

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