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EmailXtender 4.80.213 "Policy object failed. Error"
Hi, I upgraded my Emailxtender to version 4.80.213 which should be the most udpated version right now. However, I found I still got the error "Constructing a new Policy object failed. Error : 9" and "Policy engine failed to initialize in background, using old copy" . other posts here suggested upgrade is a solution for these 2 errors but it seems finally still can't solve the problems.
- I'm not sure I know the answer but perhaps this will help.
The error is basically saying the distribution list cache cannot be created. EmailXtender uses the .dlc file to properly assign ownership to archived messages. You can find the .dlc file in the EmailXtender program directory.
The error may be related to the EX server's ability to properly communicate with the address list (GAL/NAB).
Hope this helps. - The typical process to overcome this is to create a distribution list (I leave the DL empty). Let the cache get updated and delete the DL again.
After the initial set up, the policy engine should work fine.
An upgrade might just be an "initial set up" again.
Best regards,
Jochen.
asiden
5 Posts
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Posted May 8th, 2007 23:00
Have you solved this? I have the same error.
Thanks
A