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August 24th, 2007 09:00

EmailXtender/Document Management System

Just took the Xtender implementation training class, but forgot to ask: how does Xtender work with a DMS? If a user drags an e-mail from Outlook into a DMS, would Xtender do anything to archive or index that, or would it be an extra copy separate from Xtender? I'm guessing it would be an extra copy, but just wanted to be sure.

Thanks,
Jason

397 Posts

August 27th, 2007 05:00

It would be an extra copy.
If you drag a shortcut from Outlook you may or may not get the full message in DMS. However, in most cases you're adding emails in DMS before they're shortcutted so it may be a non-issue.
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