Incomplete Address Resolution?

Question

This is KILLING me! I have never used Legato before two weeks ago, and am working through some issues. I'd love to take some time to just sit and learn it, but I can't. I need to do a search for archived messages that is needed by the 'higher ups' as of yesterday, and every time I run a search I get: Your search encountered servers with incomplete address resolution and as a result may contain omissions. - *Server names* It's only two of the 4 servers we have, but this is the type of search that absolutely, positively HAS to be complete. I found an article on the KB that said it was a problem with the Query service, and to restart it. I did so on each of the servers, but the issue persists. I've compared as many of the server settings together to see if I could find anything different from the two servers that work, and the two that do not, but I can't find a thing. We're running EmailXtender 4.81.564, using Exchange 2k3 on Win2k3 R2, SP2. Does anyone know what could be causing this? Message was edited by: dlb0281

Wisers · Answer

i've never encountered that error. I thought I have seen them all

If you are in an urgent matter and no one responds on this forum, you can open a S1 case with EMC support on Powerlink. They are fast to respond to them.

dlb0281 · Answer

actually, I believe I may have stumbled upon the answer.

The search I was doing was for data in a specific mailbox, with specific key words. The catch is, the users I needed data from were all ex-employees who all had their Exchange attributes removed. Because of this, the mailbox search could not locate the mailbox in the GAL.

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