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juanbotes

updated

20 years ago

J

juanbotes

3 Posts

0

552

September 12th, 2006 07:00

Installing OWA support error

When installing OWA support on Exchange 2003 server, I get error message once file copy starts, "Setup was not able to register form EXOPEN.ASP" ... stating that install will continue but this problem must be resolved.
I am logged on to mail server as the EX service account which have full exchange admin permission and is Domain Administrator.

Any suggestions ?
  • ccharlto

    64 Posts

    115

    0

    Posted September 22nd, 2006 05:00

    Juan,

    When we run the OWA installer, we attempt to install our .asp pages on the system mailboxes within the environment.

    If we are unable to install on the system mailboxes, we will generate this error during the install. It happens often due to some of the system mailboxes not being located on "this" exchange server, or if the install is failing.


    How to begin troubleshooting:

    - Navigate to the EMC OWA Support install dir
    - locate and open lgtoowainstall.log
    - check to see if we have successfully installed on any system mailboxes.

    Installed successfully on System mailbox?

    - Then ensure that we registered our forms on the system mailbexes.
    - Then we're finished.

    Not Installed successfully on System Mailbox
    - You will have all "ADODB..." errors in the log file...
    - Check information entered into installer, or call Support.


    Bottom line, check the lgtoowainstall.log before you worry if it has been installed correctly or not.

    Hope this helps

    ccharlto