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838
September 26th, 2011 15:00
Organisation forms exchange 2010
Hi
We have been running EmailXtender in read-mode and Sourceone 6.6 with Exchange 2003.
We migrated mailboxes to a new Exchange 2010 and everything has been working fine (including Sourceone).
The only issue is an error message in Outlook in cached mode: "Error 80004005-501-4b9-560) while synchronising forms"
This seems to be a known issue and the recommendations (except the fact that we can ignore the error message, but users keep asking!)
is to delete the forms all together if it is not used.
So my question is: do we still need the emailxtender and sourceone in the Public System folder for the shortcut to work?
Thanks
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RKatwal
2 Intern
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600 Posts
1
September 29th, 2011 16:00
Greetings,
Please reffer to "Shortcut and UDS Icon Support for Outlook" in SourceOne Installation Guide. Forms are needed for displaying the icons instead of resolving shortcuts.
Thanks,
Rajan
201001
29 Posts
0
September 29th, 2011 19:00
Thanks Rajan
I was afraid it would be the case.
Well I just have to take patience and get Microsoft to solve that issue that started with Exchange 2010.
Hard to repeat to users it is just a bug without consequences!