Hi there,

we archive messages by Exchange journaling; the users get their shortcuts later.

- The Outlook categories the users set are lost when shortcuts are set or the messages are retrieved from the archive - those messages had no category set when they were sent!
- Whe archived also a lot of emails by EmailXtract or PST-import. I am quite certain that the category of the first message archived, where the same message exists for various users, is archived and all other categories are lost. When thos other users open their message, they actually see the category some other user has set.

Is there any way around this? Re-archiving the same messages does not help.

Thanks and best regards,
Jochen.