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OWA Shortcut Support
Hello,
We have installed Exchange 2007 SP1 on server with x64 processor. I want to install OWA Shortcut Support on that server, but installation package in not supported for this processor type. What to do??????
Thanks
Matej
We have installed Exchange 2007 SP1 on server with x64 processor. I want to install OWA Shortcut Support on that server, but installation package in not supported for this processor type. What to do??????
Thanks
Matej
RKatwal
600 Posts
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May 10th, 2009 19:00
OWA installed for Exchange 2007 SP1 is supported on x64 bit WIndows server. Please download latest Messaging compatibility guide from powerlink.emc.com, it shuld have all details.
Also read "EmailXtender 4.81 Patch 1147 release notes.pdf" that is packaged inside the install kit you downloaded (not to get confused with the release notes in the DOCUMENTAION folder, those are old), that has explanation on installing OWA support for Exchange 2007 SP1
Thanks,
Rajan
matej_felle
41 Posts
0
May 12th, 2009 00:00
This installation package is not supported by this processor type. Contact your product vendor.
Thanks
Matej
jskoecher
204 Posts
0
May 12th, 2009 00:00
I got the error: "Microsoft Exchange 2007 was detected. That version of Exchange is not currently supported!"
I guess they are reading some information out of the registry and didn't get this right in their programming! The support matrix does (officially) support my config too.
@ellef, I would contact support for this.
Hope that helps,
Jochen.
matej_felle
41 Posts
0
May 12th, 2009 05:00
Funny, that OWA installation didn`t work on 32bit.
You probably have installed Exchange 2007 without SP1, because Exchange 2007 without SP1 is not supported.
Matej
jskoecher
204 Posts
0
May 12th, 2009 05:00
Regards,
Jochen.
RKatwal
600 Posts
0
May 12th, 2009 18:00
I am not sure why you are getting this error but I have just finished installing the same for a customer who was installing in on Windows 2008(x64) and Exchange 2007 SP1.
Did you copy the install file locally and then unlocked it ? Some times when files are run from remote location or files where copied from another remote location they are locked by Windows which you need to unlock from file properties.
Thanks,
Rajan
matej_felle
41 Posts
0
May 13th, 2009 23:00
I try everything, I have no idea anymore.
Thanks
Matej
RKatwal
600 Posts
0
May 18th, 2009 23:00
In this case best I could suggest is to speak to EMC EmailXtender Support.They might require webex session to look at the server that is having problem.
Thanks,
Rajan