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dbukvic

updated

20 years ago

D

dbukvic

35 Posts

0

1600

March 7th, 2007 01:00

Problem with Indexes

Hello

I have a problem with indexes in eX where I have blue exclamation points. The repair option in HealthCheck does not help.

The manual says:
If you re-index the data and it does not result in a valid index,
there is probably a problem with one of the messages in the index.
Check the event log for an EmailXtender error message about the
corrupt index. (To open the EmailXtender Event Information
dialog box, choose Events from the View menu in the
Administrator, or click the Events toolbar icon.)
If you cannot correct the problem, remove the problematic
messages from the archive and then index the archive again to
create a valid index.


I have some questions:
- How do I remove a message from the archive?
- Aren't we losing these particular messages for good if we remove them? What if they were an important ones?