cadgrant

updated

19 years ago

C

cadgrant

25 Posts

0

837

December 20th, 2007 08:00

Rebooting an EmailXtender server

I need to service pack my windows 2003 server that my emailxtender resides on. Is there anything special I should do like stop the incoming messages somehow. Kind of a rookie dealing with emailxtender. This is a virtual server so I do have the ability to take a snapshot prior. Not sure if this makes a difference or not, but this server houses SQL and EX database as well. It is the only active SQL database on this server. Thanks for you input!!

Happy Holidays!!
  • ccharlto

    64 Posts

    413

    0

    Posted December 20th, 2007 08:00

    Depending on the version of EmailXtender, we have the ability to "Suspend Mail Pull" with a quick change of the registry.

    To employ this, open the registry on the extender system, and navigate to the following location:

    HKLM > Software > OTG > EmailXtender > OnChange > SuspendMailPull

    This key is default set to 0.

    To stop mail pull, change this value to 1.

    Make sure to change it back to 0 once you want to begin archiving again.

    *** Note: This does not work for EmailXtract Tasks.
  • ccharlto

    64 Posts

    413

    0

    Posted December 20th, 2007 08:00

    Check the registry to see if the Suspend Mail Pull key is listed.

    If it is not, I would recommend disconnecting the journaling mailbox, and activating changes.

    From there, as a precautionary measure, you should close all open volumes.

    Once all volumes are closed, stop the EX Services.

    Proceed with Windows SP upgrade.
  • cadgrant

    25 Posts

    413

    0

    Posted December 20th, 2007 08:00

    Running version: 4.70.636
  • cadgrant

    25 Posts

    413

    0

    Posted December 20th, 2007 11:00

    Worked like a champ. Thanks!!