UNSOLVED
shortcutting errors
Keep getting these errors now when running shortcut tasks. All users mailboxes are configured the same, using my mailbox as a example which used to work now generates 100's of the errors in the log and shortcut task just seems to keep running and does not stop:
errors:
Error calling ConfigureMsgService. Unable to set code page.Unable to process Latin2 Messages in "my mailbox"
Profile exExtract-Latin2-1250-5336 has incorrect code page, deleting profile
anuone have any idea why this is happening
errors:
Error calling ConfigureMsgService. Unable to set code page.Unable to process Latin2 Messages in "my mailbox"
Profile exExtract-Latin2-1250-5336 has incorrect code page, deleting profile
anuone have any idea why this is happening
- David,
I was able to locate a Microsoft article that should answer your question:
http://www.microsoft.com/globaldev/handson/user/xpintlsupp.mspx
This will provide you with the information on where to check, as well as install should you not have it already installed.
~Chris
ccharlto
64 Posts
165
0
Posted March 19th, 2007 06:00
It would appear as if there are messages within your mailbox which contain Latin characters.
While I haven't seen the "Error calling ConfigureMsgService" portion of the message before, I'd take a look at some of the items in the mailbox. Maybe the shortcut tasklog itself provides you with some information on which message is returning the error.
Resolution:
I would imagine you have 2 options at this point:
- Removing the problematic message(s) from the mailbox for the shortcut task. Then, running the shortcut task again.
or
- Ensuring all code pages are properly installed on the Client/EX/Mailserver(s)/DCs etc.
Hope this helps.
~Chris