I have an Inspiron 6000 running XP and I received this error " A disk read error occurred press ctrl+alt+del to restart" when I tried to start my computer. I ran the diagnostics program and did not receive any errors. I also ran the chkdsk function in the XP recovery console and I received the message "the volume appears to contain one or more unrecoverable problems." Is it a hardware problem or an OS problem? I checked out the windows site and it said to reinstall windows. But if it isn't a OS problem than reinstalling windows won't fix anything.  

Does anyone have any ideas how to fix this?