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May 19th, 2008 00:00

Boot Device not available

Windows XP

Dimension 3100

 

I called dell a couple weeks ago about a computer problem. They said i needed a new harddrive. So today I went and bought one. Put it in my computer. Turned my computer on. Pressed f12 so i got the boot device menu. Then I went to get my moms laptop's windows discs. Put them in, select cd-rom option thing so it would load the disc, and all i got was...

 

Boot device not available

 

Press f1 to continue or f2 to retry.

 

 

 

Old hard drive -

 

Seagate Barracuda 7200.7

SATA

80gb

7200 rpm

 

New hard drive -

 

Seagate Barracuda 7200.11 (i think its 11)

SATA

500gb

7200 rpm

 

 

Please help. I tried to call dell but my cell phone keeps cutting out before they start helping.

Message Edited by scottkiteley on 05-18-2008 08:11 PM
Message Edited by scottkiteley on 05-18-2008 08:12 PM

May 19th, 2008 00:00

i did not recieve a windows disc with my computer. so im stuck with a compaq windows disc.

 

Help plz!

278 Posts

May 19th, 2008 00:00

The disk that you are attempting to use should be a bootable OS disk supplied by Dell or you will continue to have problems. It is possible to use other Windows disks, but the one supplied by Dell will allow you to install without having a license key, and only on a Dell system.


Test the disk on another system, doesn’t matter if the test system is Dell, what matters is will that CD/DVD boot ANY computer. If the disk boots on another system, your optical drive may be bad.
Cheers, Dave


278 Posts

May 19th, 2008 00:00

Call Dell support, they will send you one, the Compaq disk will not install without a key, which is already used up!

 

Dell OS disks will install without a key as they recognize the motherboard and system.   You can download all the drivers you need by going to support.dell.com and searching by your service tag for the needed files.  If you can find somebody to borrow from with the same OS (home, professional, etc) and it is a Dell disk, it will install on your system just fine.

 

Cheers, Dave 

May 19th, 2008 01:00

i have a disc they sent me before. It is for Reinstalling windows xp service pack 2. would it work?

May 19th, 2008 01:00

put in the reinstallation discs.

Restarted comp.

pressed f12

selected onboard or usb cd-rom drive

got option "strike the f1 key to continue, f2 to run the setup utility

pressed f1

"selected boot device not available - strike f1 t retry boot, f2 for setup utility"

 

278 Posts

May 19th, 2008 01:00

Yes, that sounds like the correct disk, after you get the system running from that CD, you will have to reinstall the various device drivers for network, sound, video, as a minimum, so you should also have a disk called Resource for that, if not, download the needed drivers from support.dell.com  There are instructions in the faq posted at the top of the forum on how to replace a hard drive.

Cheers, Dave 

 

May 19th, 2008 01:00

i dont have any more dell computers to try it on..

 

and whats a optic dsc thing?

May 19th, 2008 01:00

so basically my computer needs to get redone? looks like I wasted 140$ on a hardrive and a couple months of time. Guess ill have to wait till christmas untill my parents buy a new computer that doesnt die for no reason

May 19th, 2008 01:00

like...

 

how am i suppose to know if the cables are bad or disc is bad or my cd drive thingy is broken?

 

 

278 Posts

May 19th, 2008 01:00

You are sunk....see if that disk will boot another computer if not then disk is bad, if so, then your optical drive is bad or problem there with cable/power etc.

Cheers, Dave 

278 Posts

May 19th, 2008 01:00

optical drive is the new slang for a CD or DVD....optical because that is the PC correct term to identify tht class of hardware I guess....go figure

 

you DO NOT have to try the disk on a Dell computer to see if it will boot, any computer will do.

Cheers, Dave 

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