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May 27th, 2024 19:32
Dell Optiplex Bugchecker Error upon Boot
OptiPlex 3050 Tower
My Dell Desktop hung on startup and the event log showed a bugchecker error. I rebooted the pc and did not have a problem. Since then I have booted the pc approximately 5 times without a problem. 2 days before the problem I was prompted by the Dell Assistant to install an update to the Intel graphics driver (Video | Intel UHD/HD/Iris/Iris Pro/iRIS Plus Graphics Driver filename: Intel-UHD-HD-Iris-Iris-Plus-Graphics-Driver_MDDPC_WIN64_31.0.101.2114_A00.EXE) I installed the update without a problem and the reboot following the install was successful.
Windows is current with all MS updates as are the Dell drivers. I ran the Windows Memory Diagnostic tool without error. I also ran the windows file checker which found and fixed some problems (although I cannot find the log file)
I ran the chkdsk utility (chkdsk /f /x /r" command). The log looks clean although I would like someone to check it if possible ( I do not see a way to attach docs in this forum).
Are there any known problems with this Intel driver? Any other suggestions? No other issues with this desktop.
Any advice would be greatly appreciated
Thanks,
B


