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February 26th, 2013 21:00
IDE Device failed
My computer had been on sleep mode and when i clicked the enter button, it started to boot showing the Dell logo and then the black screen with a pulsing dash --. I cannot access or type anything.....the start button is not visible. I tried to tap the F8 key but it had no result. I finally accessed the testing screen by clicking F12 and since I didnt really know where to clck, I decided to start the Express Test. Along the way it was determined (Error Code 0F00: 137B) that "IDE device failed: Blank media or no media is present in optical drive. Test requires media with data (Resource CD, Installation CD)"
"he given error code and message can be used by Dell Technical Support to help diagnose the problem."
"Do you want to continue?"
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The problem is my computer, Dell Dimension 9200/XPS 410, was purchased online from Dell, in 2007 and came already loaded with all programs but no installation or resource cd so i could not finish the test. Is there any way to get the cd required and would it help me in this case? I am using my laptop computer to type this, but all my photos and documents are on the disabled desktop. I am not a computer whiz by any means and would appreciate any and all help in as simple language as possible.
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