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November 13th, 2016 21:00
Intel Rapid Storage Warning SATA Disk Failed [Need Help]
Hi, im using dell alienware 14 Intel(R) Core(TM) i7-4700MQ CPU@2.40GHz
I have done the diagnostics process which is provide by the dell community and the result status is as follows:
Error Code:2000-0151
validation:81229
Msg; Hard Drive 0 - S/N WD-WX61A43J2784, Incorrect status = 3E SMART Predictive Failure.
I request you to sir please provide me the solution to tackle out the problem.
Thank you.
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DELL-Akshatha M
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November 14th, 2016 00:00
Hi WONG CHEE WAI,
Thank you for reaching out to Dell Community Forum.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
ejn63
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November 16th, 2016 04:00
Your hard drive has failed and will need to be replaced. If the system is under warranty, report the error to Dell and they'll ship a replacement drive.
If the system is out of warranty, you'll need a new, 2.5" 7 mm SATA notebook hard drive (or a solid state drive or hybrid drive if you're looking for more speed). Once you install the drive, you'll then need your recovery media or your backup image to reload the contents of the drive.