Problem generating WLA data

Can not collect WLA data from ecc 5.2.0.5. On the FCC agent server, errors from EGN.log are as following. there are 2 Mcdatai10k fabrics. also on the fcc server, egnagent.exe is listining on port 162 and in connectrix manager snmp is set to public for both the fcc servers. Any help would be appriciated.

EGN 15:47:58 C P T 3308 (22.96 MB) [Process] => SwitchManager.cxx@327 : L5: SwitchStats.cxx:570
- ERROR
SDK 15:47:58 C P D 3308 (22.86 MB -112.000000K) [Checking Alert Value] => Checking Alert Metric =
- EGN.alerts.connectivitydevice.StatsCollectionFailed, Keys = cgi10kb Value = 1
SDK 15:47:58 C P D 3308 (22.86 MB) [Checking Alert Value] => Checking 5 thresholds for metric
- EGN.alerts.connectivitydevice.StatsCollectionFailed
SDK 15:47:58 C P D 3308 (22.86 MB) [Checking Alert Value] => Checking threshold level 5 (FATAL).
- Threshold is DISABLED
SDK 15:47:58 C P D 3308 (22.86 MB) [Checking Alert Value] => Checking threshold level 4 (CRITICAL).
- 1.000000 = 1.000000 = TRUE
SDK 15:47:58 C P D 3308 (22.86 MB) [Checking Alert Value] => Checking threshold for metric
- EGN.alerts.connectivitydevice.StatsCollectionFailed. IsAnAlert = TRUE, Level = CRITICAL
SDK 15:47:58 C P D 3308 (22.86 MB) [Checking Alert Value] => Creating Active Alert for Metric =
- EGN.alerts.connectivitydevice.StatsCollectionFailed, Value = 1.000000, Level = 4 (CRITICAL)
EGN 15:47:58 C P D 3308 (22.91 MB 52.000000K) [Process] => ESNAgent.cxx@531 : L4: Can't collect
- STATS for 192.168.101.40
SDK 15:47:58 SDK 2 P F 3308 (22.91 MB) [GenericCollectionPolicy] => Returned from
- (MGK_Agent::GetInstance())->CollectData(this).
EGN 15:47:58 C P T 3308 (22.91 MB) [Process DP] => Received control back from agent after processing
- data policy WLA Daily
SDK 15:47:58 C P T 3308 (22.91 MB) ThreadRun => Done thread "DataPolicy Thread, Checking WLA Daily".
- Took 176 sec, used 176.692 CPU sec, Act: 25, Blkd: 0 (3308)
EGN 15:48:48 C P T 4960 (22.88 MB -32.000000K) [Process] => SwitchManager.cxx@327 : L5:
- SwitchStats.cxx:570 ERROR