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November 24th, 2022 05:00

Alienware SuppportAssist not working

Alienware Aurora R13

Alienware Aurora R13

So I have downloaded version 3.12.3 of SupportAssist for Home Pcs. 

After initiating SupportAssist it goes to 'we are still working on it' and then ' This is taking longer than expected. We recommend restarting your PC and trying again'. 

I have restarted a couple of times but still SupportAssist will not run. What is the solution this problem please?

9 Posts

November 24th, 2022 06:00

ok. Re-installation helped. 

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