Unsolved
1 Rookie
•
1 Message
1
966
Installation issue of the Dell SupportAssist software
Hi,
I am using my PC: Dell Inspiron 24-7459
I uninstalled Dell SupportAssist recently because somehow it stopped launching and just didn't open. So I decided to reinstall the software.
After uninstallation, I visited the official Dell website (https://www.dell.com/support/home/de-ch?app=drivers) to download the latest version of the software.
I opened the installer and it started installing:
But the problem now is that this "installation process" never ended, and it keeps telling me "We're getting things ready for you", after five minutes the program just closes and nothing was installed.
Can please someone help with this issue, I need the program to update my drivers.
Best regards,
Aayushman
DELL-Jesse L
Moderator
Moderator
•
17K Posts
0
March 11th, 2024 10:56
Forum Users,
Can you uninstall the SupportAssist and reinstall the same?
austinlud0813
1 Rookie
1 Rookie
•
1 Message
0
June 26th, 2024 02:07
@DELL-Jesse L No, that doesnt work.
Danny_Dell1980
1 Rookie
1 Rookie
•
1 Message
0
July 9th, 2024 04:09
Any update?
I have the same issue with a brand new Dell G15
andres_mc
1 Rookie
1 Rookie
•
1 Message
0
July 12th, 2024 15:01
i'm having the same problem
Migueej
1 Rookie
1 Rookie
•
1 Message
0
July 18th, 2024 21:31
Today I was experiencing the same issue, I went to remove apps and removed two apps that have same SupportAssist name but had different dates one was 2019 and I freshly installed from the website support assist again and waited a bit like 7 mins, it launched correctly. The only thing that isn’t working is Signing in with Google. (Btw im using an Alienware laptop , Wins 11)
(edited)