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Support Assist hangs in instalation
Hi,
I am trying to reinstall the SupportAssist app but i'm stuck in the main window:
The instalation log is showing this:
2024-04-15 10:07:04,890 [4.3.0.52594] [13712 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtility - Error occured while fetching SystemComponents: Invalid class
2024-04-15 10:07:04,905 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Installer Started with Arguments: noargument. UI visible: True
2024-04-15 10:07:04,905 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\Downloads\FrameworkAgents\ProjectType.xml
2024-04-15 10:07:04,905 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Current Culture being Set: en-US
2024-04-15 10:07:05,031 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - >>Mainwindow - Ctr.
2024-04-15 10:07:05,106 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Load the MainWindow
2024-04-15 10:07:05,106 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Mutex Created New : True
2024-04-15 10:07:05,106 [4.3.0.52594] [13712 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - HandleFirstInstance Started
Things that i done by reading other's complaints:
- Unistalled previous version
- Eliminated all Dell services
- Cleaned the windows registry
Any ideas that could help me with this issue?
Thanks!