UNSOLVED

Ersin Koray GONCE

updated

2 years ago

EK

Ersin Koray GONCE

1 Rookie

13 Posts

0

72

April 13th, 2024 07:00

the loading screen doesn't come up

I tried all the methods written on the site. Supportassist cannot be installed. I could not find an offline installation file anywhere. all links do not work. 

G15 5510 machine. I installed windows 11 from scratch. I installed net6. 

I downloaded it from here.
https://www.dell.com/en-us/lp/dt/support-assist-for-pcs

But I don't even get the loading screen. I click on the file and it does nothing. 

Please help me. This shouldn't be this difficult. I have been using the dell program for two days to keep my computer up to date. I have never spent this much time on a computer for anything.