Run the following commands from an elevated command prompt:
Open a command prompt and CD to C:\Program Files\EMC\Cluster-Enabler\mof. In this folder run the following commands: C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CE.mof C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CEUtil.mof
CD to C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof and run the following command: C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof> mofcomp CE_Symm.mof
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof>mofcomp CE_Symm.mof Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830 Copyright (c) Microsoft Corp. 1997-2001. All rights reserved. Parsing MOF file: CE_Symm.mof MOF file has been successfully parsed Storing data in the repository... Done!
C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CE.mof Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830 Copyright (c) Microsoft Corp. 1997-2001. All rights reserved. Parsing MOF file: CE.mof MOF file has been successfully parsed Storing data in the repository... Done!
C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CEUtil.mof Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830 Copyright (c) Microsoft Corp. 1997-2001. All rights reserved. Parsing MOF file: CEUtil.mof MOF file has been successfully parsed Storing data in the repository... Done!
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>mofcomp CE_Symm.mof Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830 Copyright (c) Microsoft Corp. 1997-2001. All rights reserved. File 'CE_Symm.mof' not found!
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>dir Volume in drive C is System Volume Serial Number is A446-FEF6
Directory of C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm
It got past the error (yay! :-) ... then fell over again while discovering storage (boo!) ... I think we're now into how the storage is presented to the two nodes ...
The error message was ...
"An error occurred when discovering storage on node [MFDEWME004C01].
Either no storage array is locally attached to the host [MFDEWME004C01] or could not find remote storage attached to local storage"
VERBOSE N/A MFDEWDB004C01 WMI Symm_ReplicationLink_SS_SS::QueryReplicationLinks Storage System [SYMMETRIX+000290100588] has a remote [SYMMETRIX+000290100566]. N/A
ERROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage An error occurred when discovering storage on node [MFDEWME004C01]. N/A
EROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage Either no storage array is locally attached to the host [MFDEWME004C01] or could not find remote storage attached to local storage. N/A
I have 2 arrays and 2 servers. Each array has 3 luns
Array 1 (sid 566) has 3 luns (SRDF R1)
Array 2 (sid 588) has 3 luns (SRDF R2)
Host 1 is using the 3 R1's and Host 2 is using the 3 R2's
I've also presented the R2's to host 1 and the R1's to host 1.
Each host also has 1 x GK
HOST 1
C:\Program Files\EMC\SYMCLI\bin>symcfg list
S Y M M E T R I X
Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size (MB) Devices Devices
000290100566 Local DMX3-24 5773 131072 4 15314 000290100588 Local DMX3-24 5773 131072 3 15220
C:\Program Files\EMC\SYMCLI\bin>syminq
Device Product Device -------------------------- --------------------------- --------------------- Name Type Vendor ID Rev Ser Num Cap (KB) -------------------------- --------------------------- --------------------- \\.\PHYSICALDRIVE0 HP LOGICAL VOL* 5.70 N/A 71652960 \\.\PHYSICALDRIVE1 HP LOGICAL VOL* 5.70 N/A 71652960
Device Product Device -------------------------- --------------------------- --------------------- Name Type Vendor ID Rev Ser Num Cap (KB) -------------------------- --------------------------- --------------------- \\.\PHYSICALDRIVE0 HP LOGICAL VOL* 5.06 N/A 71652960 \\.\PHYSICALDRIVE1 HP LOGICAL VOL* 5.06 N/A 71652960
For completeness ... sympd output .. (Hmmm, looks like I'm missing array 566 on Host 2)
I'll look at fixing this
Thanks for your help Mohammed and John.
Host 1
C:\Program Files\EMC\SYMCLI\bin>sympd list
Symmetrix ID: 000290100566
Device Name Directors Device --------------------------- ------------- ------------------------------------- Cap Physical Sym SA DA :IT Config Attribute Sts (MB) --------------------------- ------------- -------------------------------------
Device Name Directors Device --------------------------- ------------- ------------------------------------- Cap Physical Sym SA DA :IT Config Attribute Sts (MB) --------------------------- ------------- -------------------------------------
Device Name Directors Device --------------------------- ------------- ------------------------------------- Cap Physical Sym SA DA :IT Config Attribute Sts (MB) --------------------------- ------------- -------------------------------------
You need a minimum of 6GK per node of the cluster. Since you only have one, this could be causing this issue.
Also, your HOST1 should not see the R2 devices. The remote array needs to be seen as a remote array in a 'symcfg list' command, so you will need to change the zoning/masking to remove array 0588 from NODE1
If you are sure that R1 is presented to the node and R2 devices are presented to the node in the remote side and the pair status of devices are synchronized/consistent then i would recommend opening a case with support team for further investigation of the devs seen by each node.
Check the output of "sympd list" on each node. Do you see any device missing?
M_Salem
213 Posts
0
April 25th, 2014 09:00
Please try these commands:
Run the following commands from an elevated command prompt:
Open a command prompt and CD to C:\Program Files\EMC\Cluster-Enabler\mof. In this folder run the following commands:
C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CE.mof
C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CEUtil.mof
CD to C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof and run the following command:
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof> mofcomp CE_Symm.mof
John9793
11 Posts
0
April 25th, 2014 09:00
Hi John,
1st worked, 2nd didn't error, but didn't return a value
John
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
Y:\>WMIC /NAMESPACE:\\root\MSCluster PATH MSCluster_Resource GET Name
Name
Local Quorum
Cluster IP Address
Cluster Name
Disk F:
Disk G:
Disk E
Y:\>WMIC /NAMESPACE:\\root\emc\ce PATH EMC_StorageSystem
No Instance(s) Available.
John Toner
61 Posts
0
April 25th, 2014 09:00
John,
Can you run the following commands:
WMIC /NAMESPACE:\\root\MSCluster PATH MSCluster_Resource GET Name
WMIC /NAMESPACE:\\root\emc\ce PATH EMC_StorageSystem
If the first command generates an error, you will need to contact Microsoft to get support for this WMI issue.
If the second command generates an error, see the solution in KB article 74643 for manually registering the CE MOF files.
Hope this helps
John9793
11 Posts
0
April 25th, 2014 09:00
.... dur! Sorry missed the mof off
... the 3rd command worked also ...
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>cd mof
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof>mofcomp CE_Symm.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CE_Symm.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!
John9793
11 Posts
0
April 25th, 2014 09:00
... and sadly I'm getting an Access Denied message when I try to access article 74643 :-(
John
M_Salem
213 Posts
0
April 25th, 2014 09:00
Afterwards, rerun the CE configure wizard and update us with the results. crossing fingers
John9793
11 Posts
0
April 25th, 2014 09:00
Hi,
Got the following results ...
C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CE.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CE.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!
C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CEUtil.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CEUtil.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>mofcomp CE_Symm.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
File 'CE_Symm.mof' not found!
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>dir
Volume in drive C is System
Volume Serial Number is A446-FEF6
Directory of C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm
25/04/2014 12:00
25/04/2014 12:00
07/12/2010 01:19 878,080 CE_Wmi_Symm.dll
25/04/2014 12:00
15/09/2009 16:00 222 WMIPlugIn_Symm.manifest.txt
2 File(s) 878,302 bytes
3 Dir(s) 63,599,611,904 bytes free
John
M_Salem
213 Posts
0
April 25th, 2014 09:00
Hello John9793 , Can you let me know the CE base and Plugin versions you are using and also what is the OS family of your cluster nodes?
Hope that helps
Mohammed Salem @yankoora
John9793
11 Posts
0
April 25th, 2014 09:00
CE Base is Version: 4.1.0.143 as is CE Plugin
Cluster nodes are Windows Server 2003 R2
The storage, if this helps is a DMX3 running enginuity 5773
:-)
John
M_Salem
213 Posts
0
April 25th, 2014 09:00
Good to hear, Does CE wizard work fine now?
Hope that helps
Mohammed Salem @yankoora
John9793
11 Posts
0
April 25th, 2014 10:00
Hi Mohammed,
It got past the error (yay! :-) ... then fell over again while discovering storage (boo!) ... I think we're now into how the storage is presented to the two nodes ...
The error message was ...
"An error occurred when discovering storage on node [MFDEWME004C01].
Either no storage array is locally attached to the host [MFDEWME004C01] or could not find remote storage attached to local storage"
The last part of the log was ...
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllSymmIDs Exit. [0x00040010] N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllRemoteSymmIDs Enter. N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllRemoteSymmIDs Found storage system 000290100588]. N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllRemoteSymmIDs Found remote storage system [000290100566]. N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllRemoteSymmIDs Found [1] remote storage system(s). N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_Utils::utilGetAllRemoteSymmIDs Exit. [0x00000000] N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_ReplicationLink_SS_SS::QueryReplicationLinks Storage System [SYMMETRIX+000290100588] has a remote [SYMMETRIX+000290100566]. N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_ReplicationLink_SS_SS::QueryReplicationLinks Exit. [0x00000000] N/A
VERBOSE N/A MFDEWDB004C01 WMI UtilsSymExit Entering. DB type GrpDB N/A
VERBOSE N/A MFDEWDB004C01 WMI UtilsSymExit Exiting. N/A
VERBOSE N/A MFDEWDB004C01 WMI Symm_ReplicationLink_SS_SS::~Symm_ReplicationLink_SS_SS Enter. / Exit. N/A
VERBOSE N/A MFDEWDB004C01 WMI QueryReplicationLinks Exiting. RC=[0x00000000]. Elapsed time [0.016] seconds. N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::ExecQueryAsyncImpl The function [QueryReplicationLinks] was successful. N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::PopulateInstanceByKeys Enter. N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::PopulateInstanceByKeys \\MFDEWDB004C01\root\emc\ce:Symm_StorageSystem.CreationClassName="Symm_StorageSystem",Name="SYMMETRIX+000290100588" N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::PopulateInstanceByKeys \\MFDEWDB004C01\root\emc\ce:Symm_StorageSystem.CreationClassName="Symm_StorageSystem",Name="SYMMETRIX+000290100566" N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::PopulateInstance Enter. N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::PopulateInstance Exit. [0x00000000] N/A
VERBOSE N/A MFDEWDB004C01 WMI CE_ReplicationLink_SS_SSImpl::ExecQueryAsyncImpl Exit. 0x00000000] N/A
VERBOSE N/A MFDEWDB004C01 WMI CEMC_CE_PROVIDER::ExecQueryAsync Exit. [0x00000000] N/A
VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::FindRemoteStorages Exiting. Node name [MFDEWDB004C01]. N/A
VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage Exiting. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Entering Critical Region for node MFDEWDB004C01... N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Discovered storage on node [MFDEWDB004C01]: Local storage [SYMMETRIX+000290100588] Remote storage [SYMMETRIX+000290100566]. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Exiting Critical Region for node MFDEWDB004C01... N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Exit. Completed discovering Storage on node MFDEWDB004C01. N/A
2014/04/25-ERROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverStorage System.Runtime.InteropServices.COMException: Call to [SE_SymmDiscover] failed. RC=[0x80048092].ErrorCode: -2147188590 N/A
VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverStorage Exiting. N/A
ERROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage An error occurred when discovering storage on node [MFDEWME004C01]. N/A
EROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage Either no storage array is locally attached to the host [MFDEWME004C01] or could not find remote storage attached to local storage. N/A
VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::DiscoverAndGetStorage Exiting. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Entering Critical Region for node MFDEWME004C01... N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::DiscStorage Exiting Critical Region for node
VERBOSE MFDEWME004C01... N/A
N/A MFDEWDB004C01 GUI Discover::DiscStorage Exit. Completed discovering Storage on node MFDEWME004C01. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::TimeConsumingOperation Exiting. N/A
VERBOSE N/A MFDEWDB004C01 GUI MockProgress:DoWork Exiting. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::worker_RunWorkerCompleted Entering. N/A
VERBOSE N/A MFDEWDB004C01 GUI Discover::worker_RunWorkerCompleted Exiting. N/A
John9793
11 Posts
0
April 25th, 2014 10:00
Hi
and in anticipation of the next question :-)
I have 2 arrays and 2 servers. Each array has 3 luns
Array 1 (sid 566) has 3 luns (SRDF R1)
Array 2 (sid 588) has 3 luns (SRDF R2)
Host 1 is using the 3 R1's and Host 2 is using the 3 R2's
I've also presented the R2's to host 1 and the R1's to host 1.
Each host also has 1 x GK
HOST 1
C:\Program Files\EMC\SYMCLI\bin>symcfg list
S Y M M E T R I X
Mcode Cache Num Phys Num Symm
SymmID Attachment Model Version Size (MB) Devices Devices
000290100566 Local DMX3-24 5773 131072 4 15314
000290100588 Local DMX3-24 5773 131072 3 15220
C:\Program Files\EMC\SYMCLI\bin>syminq
Device Product Device
-------------------------- --------------------------- ---------------------
Name Type Vendor ID Rev Ser Num Cap (KB)
-------------------------- --------------------------- ---------------------
\\.\PHYSICALDRIVE0 HP LOGICAL VOL* 5.70 N/A 71652960
\\.\PHYSICALDRIVE1 HP LOGICAL VOL* 5.70 N/A 71652960
\\.\PHYSICALDRIVE10 R1 EMC SYMMETRIX 5773 6600627000 9436800
\\.\PHYSICALDRIVE11 R1 EMC SYMMETRIX 5773 6600628000 9436800
\\.\PHYSICALDRIVE12 GK EMC SYMMETRIX 5773 6602A4F000 2880
\\.\PHYSICALDRIVE13 R1 EMC SYMMETRIX 5773 6600629000 9436800
\\.\PHYSICALDRIVE14 R2 EMC SYMMETRIX 5773 8800715000 9436800
\\.\PHYSICALDRIVE15 R2 EMC SYMMETRIX 5773 8800716000 9436800
\\.\PHYSICALDRIVE16 R2 EMC SYMMETRIX 5773 8800717000 9436800
HOST 2
C:\Program Files\EMC\SYMCLI\bin>symcfg list
S Y M M E T R I X
Mcode Cache Num Phys Num Symm
SymmID Attachment Model Version Size (MB) Devices Devices
000290100588 Local DMX3-24 5773 131072 4 15220
000290100566 Remote DMX3-24 5773 131072 0 15314
C:\Program Files\EMC\SYMCLI\bin>syminq
Device Product Device
-------------------------- --------------------------- ---------------------
Name Type Vendor ID Rev Ser Num Cap (KB)
-------------------------- --------------------------- ---------------------
\\.\PHYSICALDRIVE0 HP LOGICAL VOL* 5.06 N/A 71652960
\\.\PHYSICALDRIVE1 HP LOGICAL VOL* 5.06 N/A 71652960
\\.\PHYSICALDRIVE10 R2 EMC SYMMETRIX 5773 8800715000 9436800
\\.\PHYSICALDRIVE11 R2 EMC SYMMETRIX 5773 8800716000 9436800
\\.\PHYSICALDRIVE12 R2 EMC SYMMETRIX 5773 8800717000 9436800
\\.\PHYSICALDRIVE13 GK EMC SYMMETRIX 5773 880076F000 2880
\\.\PHYSICALDRIVE14 R1 EMC SYMMETRIX 5773 6600627000 9436800
\\.\PHYSICALDRIVE15 R1 EMC SYMMETRIX 5773 6600628000 9436800
\\.\PHYSICALDRIVE16 R1 EMC SYMMETRIX 5773 6600629000 9436800
John9793
11 Posts
0
April 25th, 2014 10:00
For completeness ... sympd output .. (Hmmm, looks like I'm missing array 566 on Host 2)
I'll look at fixing this
Thanks for your help Mohammed and John.
Host 1
C:\Program Files\EMC\SYMCLI\bin>sympd list
Symmetrix ID: 000290100566
Device Name Directors Device
DA :IT Config Attribute Sts (MB)
--------------------------- ------------- -------------------------------------
Cap
Physical Sym SA
--------------------------- ------------- -------------------------------------
\\.\PHYSICALDRIVE10 0627 13C:0 01D:C1 RDF1+R-5 N/Grp'd RW 9216
\\.\PHYSICALDRIVE11 0628 13C:0 15C:D1 RDF1+R-5 N/Grp'd RW 9216
\\.\PHYSICALDRIVE12 2A4F 13C:0 05D:DA 2-Way Mir N/Grp'd RW 3
\\.\PHYSICALDRIVE13 0629 13C:0 15A:D1 RDF1+R-5 N/Grp'd RW 9216
Symmetrix ID: 000290100588
Device Name Directors Device
DA :IT Config Attribute Sts (MB)
--------------------------- ------------- -------------------------------------
Cap
Physical Sym SA
--------------------------- ------------- -------------------------------------
\\.\PHYSICALDRIVE14 0715 13C:0 02D:D13 RDF2+R-5 N/Grp'd WD 9216
\\.\PHYSICALDRIVE15 0716 13C:0 16C:C13 RDF2+R-5 N/Grp'd WD 9216
\\.\PHYSICALDRIVE16 0717 13C:0 16D:C12 RDF2+R-5 N/Grp'd WD 9216
C:\Program Files\EMC\SYMCLI\bin>
Host 2
C:\Program Files\EMC\SYMCLI\bin>sympd list
Symmetrix ID: 000290100588
Device Name Directors Device
DA :IT Config Attribute Sts (MB)
--------------------------- ------------- -------------------------------------
Cap
Physical Sym SA
--------------------------- ------------- -------------------------------------
\\.\PHYSICALDRIVE10 0715 13C:0 02D:D13 RDF2+R-5 N/Grp'd WD 9216
\\.\PHYSICALDRIVE11 0716 13C:0 16C:C13 RDF2+R-5 N/Grp'd WD 9216
\\.\PHYSICALDRIVE12 0717 13C:0 16D:C12 RDF2+R-5 N/Grp'd WD 9216
\\.\PHYSICALDRIVE13 076F 13C:0 01D:D4 2-Way Mir N/Grp'd RW 3
C:\Program Files\EMC\SYMCLI\bin>
John Toner
61 Posts
0
April 25th, 2014 10:00
You need a minimum of 6GK per node of the cluster. Since you only have one, this could be causing this issue.
Also, your HOST1 should not see the R2 devices. The remote array needs to be seen as a remote array in a 'symcfg list' command, so you will need to change the zoning/masking to remove array 0588 from NODE1
Hope this helps.
M_Salem
213 Posts
0
April 25th, 2014 10:00
If you are sure that R1 is presented to the node and R2 devices are presented to the node in the remote side and the pair status of devices are synchronized/consistent then i would recommend opening a case with support team for further investigation of the devs seen by each node.
Check the output of "sympd list" on each node. Do you see any device missing?
Hope this helps
Mohammed Salem @yankoora