UNSOLVED
Unisphere for VMAX gui issue
Hello,
I am using EMC Unisphere for VMAX (Windows_x86_64) in version 8.3.0.1 on windows host. Solutions Enabler 8.3.0.0 is also installed.
On CLI all symcli commandos are working. Symmetrix is shown correctly. Everything is fine.
If I try to logon to Unisphere VMAX (example https://192.168.10.10:8443) I get a welcome screen from a "Wild Fly" web server. (see screenshot below) I do not use https://localhost:8443 as describeds in manual. I tried IE, firefox, chome. All the same. Flash Player IE and firefoy are installed. When I stop service EMCSMAS I get a connection error as supposed. So this web server belongs to Unisphere for VMAX. I already restartet all services multiple times and waited about 30min before logging on. Browser caches, flash player cache, java cache were cleared.
What's wrong here?
Running services:
EMC ECOM
EMC storapid
EMCstorgnsd
EMCstorevntd
EMCstorsrvd
EMC_smasdb
EMCSMAS
Bye
Robert
3417
0
Posted August 21st, 2017 01:00
is this Unisphere environment configured as a Server to any other machine?
3417
1
Posted August 21st, 2017 23:00
Issue found. On the same System was Cisco DCNM in Version 7.2.x installed. DCNM SAN and SMAS service are both starting jboss based applications in the background. After removing DCNM, Unisphere for VMAX is working.
Be advised that both Services are starting and are shown up and running in Windows Service Manager.
Robert
rawstorage
4 Apprentice
•
423 Posts
3417
0
Posted August 18th, 2017 03:00
Robert,
Best thing to do here is to run EMCReports on the server and open a ticket with Symmetrix Software Support team, they can review the logs and determine what is preventing the service from starting fully.