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VMAX 10K Health Check fails on Environmentals Test
I have a VMAX10K that always fails the Environmentals Test part of the Health Check. I would like to know what the Environmentals Test is checking for. All of the other parts pass green, I just want to be able to login into Unisphere for VMAX and see that part green instead of ignoring red. I have ran a symcli command(see below) to check the events, but all I saw was where a drive failed last year.
>symevent list -v -all
Symmetrix ID: XXXXXXXXXXXXXXX
Time Zone : Central Daylight Time
Event at Thu Jan 30 09:42:03 2014:
Reporting Director : DF-2B
Source : Symmetrix
Category : Disk
Severity : Error
Numeric Code : 0x0078
Event Code Symbol : MIRROR_WD
Description : A Symmetrix device has a member or a mirror that is Write Disabled
any thoughts?
Ugin
122 Posts
0
April 15th, 2015 07:00
I saw that the case was opened against the software team.
Is their any other open SR for cabling issue or any SR opened with the hardware support team?
k_williamson
64 Posts
0
April 15th, 2015 08:00
Ugin, The other SR is 70638098 is the one for the hardware team.
Rakesh Pandey,
C:\Windows\system32>symcfg -sid XXX list -env_data -v | more
Symmetrix ID : 000198700XXX Timestamp of Status Data : 04/15/2015 10:05:15
System Bay
Bay Name : SB-1
Bay LED state : Failed (N/A)
Front Door Bay LED state : Failed (N/A)
Number of Standby Power Supplies : 4
Number of Drive Enclosures : 8
Number of Enclosure Slots : 1
Number of MIBE Enclosures : 0
Status of Contained Modules
Standby Power Supplies
SPS-2A : Normal
SPS-2B : Normal
SPS-1A : Normal
SPS-1B : Normal
Drive Enclosure Number : 1
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 2
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 3
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 4
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 5
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 6
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 7
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Drive Enclosure Number : 8
Drive Enclosure State : Normal
LCC-A : Normal
LCC-B : Normal
PS-A : Normal
PS-B : Normal
Enclosure Slot Number : 1
Enclosure Slot State : Normal
MM-A : Normal
MM-B : Normal
DIR-1 : Normal
PS-A0 : Normal
PS-A1 : Normal
DIR-2 : Normal
PS-B0 : Normal
PS-B1 : Normal
umichklewis
1.2K Posts
0
April 15th, 2015 08:00
Sure enough, that's my issue as well. Support determined an issue with one of the doors and is dispatching an SE to service it. Thanks!