Unsolved
4 Posts
0
1035
May 21st, 2020 13:00
Active Directory check box greyed out
Hello all, I am trying to add Active Directory authentication to on IDRAC8 on mostly Poweredge R730 and 730XD. For some reason the Active Directory Check boxes on random Idracs are greyed out. There seems to be no rhyme or reason. Some Idracs on identical networks and Identical hardware work no problem and some the option is simply not availabe.
Any assistance would be greatly appreciated.
Gary
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DELL-Shine K
4 Operator
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3K Posts
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May 21st, 2020 23:00
Can you let me know iDRAC FW and iDRAC license available on these servers? Are you login to iDRAC with administrator privilege? It will be helpful if you can share the picture of the error you are seeing.
gary.self
4 Posts
0
May 22nd, 2020 07:00
here is the license info
gary.self
4 Posts
0
May 22nd, 2020 07:00
gary.self
4 Posts
0
May 22nd, 2020 07:00
and yes logged in as root
DELL-Shine K
4 Operator
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3K Posts
0
May 24th, 2020 06:00
Can you flash latest iDRAC FW and see the behavior. You can download latest iDRAC FW from below link
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=dnh17&oscode=w12r2&productcode=poweredge-r730xd
If the problem is not resolved by iDRAC FW update please SSH to iDRAC and run below command to see whether it is enabling Active Directory or giving any error message.
racadm set idrac.Activedirectory.Enable Enabled