Dell Client Manager 3.2 Standard - strange error from TaskServer

Question

OK, I wanted to go ahead and get a thread started out here for this, since I have Googled high and low, but it appears I am the only person on the planet who is experiencing this particular error. After a successful install of Dell Client Manager 3.2 Standard, I am able to add computers from Active Directory, but once I schedule a task to inventory 1 or more of those computers (strictly BIOS and Hardware inventory for the first test), the tasks hang out in a permanently 'Start Pending' status. When I go to the log viewer, I get the following error repeatedly, apparently on some kind of background retry timer? Source: Altiris.TaskManagement.ClientTask.* Description: ClientTaskServer.RegisterTaskServer(): Failed to register: System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). at System.Guid..ctor(String g) at Altiris.DotNetLib.AltirisGuid..ctor(String g) at Altiris.TaskManagement.Common.AltirisResourceGuid..ctor(String g) at Altiris.ClientTask.Server.ClientTaskServer.ReadResourceGuid() at Altiris.ClientTask.Server.ClientTaskServer.RegisterTaskServer() I did the 32 bit install on a Windows Server 2003 (standard edition). Web site interface otherwise appears to be running fine (no other errors in the eventlog). It would kinna be cool if I could actually see this software do it's thing. Am I the only one? Is there a more detailed level of logging I can invoke that will reveal the mystery? (BTW... I did full repair through Installation Manager twice). Condition persists.

DELL-Warren B · Answer

You will probably get a faster answer from Dell Client Manager Support: (800) 945-3355 – Ask for the 'Open Manage Queue.'

OMCIGuy · Answer

I will give them a try, but as of yet, we've made no financial commitment to Dell Client Manager (apart from buying all of our computers from Dell)... so I wasn't sure I would rate help-worthy because I was using the free version. I'll give them a call tomorrow and post back here.

Systems Management General

Dell Client Manager 3.2 Standard - strange error from TaskServer

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