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93223

January 20th, 2010 11:00

Dell PowerEdge 1850 DRAC4 - reset User/Password ?

Hello Guys,

 

i got a Dell PowerEdge 1850 today with an included DRAC4 card.

The server already did his job in a data center for a couple of years and i cant login with the default user and password (root, calvin) into the DRAC4 webinterface.

My question is now, how can i reset the user/password combination ?

I installed the Dell OpenManage Software with drivers and serviced from the CD (http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146318&SystemID=PWE_FOS_XEO_2650&servicetag=&os=WNET&osl=en&deviceid=10655&devlib=0&typecnt=0&vercnt=7&catid=-1&impid=-1&formatcnt=1&libid=36&fileid=204270) on my Windows Server 2003 R2 Enterprise Edition today. Over the Server Administration webinterface i have access to the DRAC4 users and i changed the root password already, but i can't log me in to the DRAC4 webinterface. I get the message that the username or password is wrong.

Is there any other solution to reset the DRAC4 card ?

I'm happy for any answer. Maybe it brings me a step closer to solve this problem ;)

(And sorry for my english)

347 Posts

January 20th, 2010 11:00

reboot the system, and before the OS loads, you will be prompted to do a Cntrl_E to enter the drac menu. in the menu, there will be an option to reset the drac to defaults, this will reset everything back to factory.

3 Posts

January 20th, 2010 13:00

Thanks for youre answer !

 

In the Ctrl+E menu (DELL IPMI) you are meaning i have an option called "reset to factory defaults", but it seems the reset has no effect for the DRAC4 card.

The login into the DRAC4 webinterface did't work.

I have a Ctrl + D promt to enter the DRAC4 configruation interface directly, but there i can just set the ip address and other network configs. In that menu is not an option to reset the card.

If it is important to know: it's a  Dell Remote Access Controller 4/I

11 Legend

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16.3K Posts

January 20th, 2010 17:00

You need to run RACADM RACRESETCFG at at command prompt.  Then set your IP information again (after reset is done - up to 10 minutes) with RACADM SETNICCFG -S IPADDRESS SUBNET GATEWAY.

3 Posts

January 21st, 2010 12:00

Thanks a lot. that works !

11 Legend

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16.3K Posts

January 21st, 2010 13:00

Cool ;)

1 Message

July 18th, 2012 17:00

Hi, Iv'e the same problem I can't login to the DRAC card..how can I get a command prompt after rebooting ??

11 Legend

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16.3K Posts

July 18th, 2012 20:00

What OS are you running?  Most Windows can open a Command Prompt by browsing to Start, All Programs, Accessories ... or typing CMD at the Run... or Search... boxes.  RACADM will do nothing though without OMSA installed.

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