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1162
September 20th, 2020 22:00
Dell UPS Rack 1000W HV - Web Access Error
Hi all,
Firmware version: 01.14.0003
There was an error "UPS Fault" and when i tried to access via IP using web console, i failed to do so with error "ERR_SSL_PROTOCOL_ERROR"
I tried to use an older version of Firefox version 3.0, failed with error (Error code: sec_error_ca_cert_invalid)
Is it because the network card firware is outdated? Can someone help?
Thank you.
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DiegoLopez
6 Operator
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2.7K Posts
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September 21st, 2020 03:00
Hello @TonySG,
This SSL error is happening most probably due to the self-signed certificate.
Try using Chrome. In Chrome web browser go to settings -> Under Network, change Proxy settings -> Advanced and see options available for you in SSL and TLS.
You can also check SSL 2.0 on the Advanced tab. Change to Content tab and Clear SSL state, adjust your browser security settings to Medium or Low under Security, reload your browser and try again.
If the problem persist, try using an old version of Chrome. Newer browsers have had a lot of added security. Your issue appears to be related to browser security.
Regards.
TonySG
3 Posts
0
September 22nd, 2020 21:00
I tried to use an older Chrome version 53.0 but same error.
DiegoLopez
6 Operator
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2.7K Posts
0
September 24th, 2020 03:00
In this topic a customer used Google Chrome version 22.
It seems it worked.
Regards.