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June 27th, 2016 23:00

Firmware Update - Dell R720

Hello

We have an old R720 which loses some configuration information with regards to the raid etc...anyway as soon as i restart all is fine again. The problem I have ias that the enterprise drac does not let me in at the point where it asks me to press C for configuration or any key to continue. 

The first thing I want to try is to update all the firmware. Is there a place I can get firmware to update from within Windows 2012 R2? I see the PERC H710P Mini has new firmware available for example.

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June 28th, 2016 07:00

Kschyff,

There are a couple ways you can update the server. First off, if you mount this Server Update Utility (SUU) ISO in the OS and run it, it will update the server. Another option would be to boot to the Lifecycle Controller (F10 at startup) then select Hardware Update and point to ftp.dell.com.

Also the ctrl-C won't be a prompt for the iDrac, which is normally Ctrl-E, that normally is a Raid controller prompt.

Let me know if this helps.

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April 14th, 2022 17:00

That does not work i have tried it so many different ways download.dell.com nothing also tried ftp.dell.com still nothing and that with testing the network setting getting back Network test was successful screen. any other ideas ? Also made a ISO on a USB and put it in the internal USB port nothing ????????????????? any other ideas ? the download.dell.com acted like it wanted to work but still nothing. Last thing before i can it will be to burn the update to a DVD and try loading it that way 

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April 14th, 2022 23:00

Hi, thanks for choosing Dell. Please refer to this link going forward. (Please refer to the screenshot as well)
https://dell.to/3EgbqIE

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