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We have configured Dell OpenManage IT Assistant but some managed server giving the error like Data not available for one or more instance(s) of the counter(s) Context Switches/sec, Processor Queue Length, %Kernel Utilization Time (Total), %User Utilization Time (Total), %Processor Utilization Time (Total), %Kernel Utilization Time (Per Instance), %User Utilization Time (Per Instance), %Processor Utilization Time (Per Instance), Available Memory, Pages IO/Sec, %Page File Usage, Incoming Packets/Sec, Incoming Bytes/Sec, Outgoing Packets/Sec, Outgoing Bytes/Sec, Logical Disk IO/Sec, Physical Disk IO/sec, %Logical Disk Free Space, Average Access Time on the device.

GeorgeBC · Answer

Message Edited by GeorgeBC on 10-08-2007 07:02 PM

GeorgeBC · Answer

Message Edited by GeorgeBC on 10-08-2007 07:02 PM

GeorgeBC · Answer

Thank you for Posting! To resolve this error, start by making sure you are using the latest version of ITAssistant 5.2.1 and also using the latest version of Server Administrator 5.2. Then make sure that snmp is configured properly on the managed node and the management station.

Now you will need to discover the managed node in ITAssistant. Once the previous steps are performed properly and the server is discovered in ITA, you can now perform the Performance Monitor Functions of ITA. If you still have an error at this point, try making sure wmi communication is possible and functional.

To test wmi communication, open cmd on the ITA machine and then type wmic. Now type /node:nameorip bios. If you get an error or it hangs, wmi communication is not working. You will need to resolve wmi communication if it is not working. Get started with these steps and let us know how it goes. Thank you.

-How to Videos for snmp configuration and ITA usage

http://www.dellcommunity.com/supportforums/board/message?board.id=ss_media&thread.id=87

Message Edited by GeorgeBC on 10-08-2007 07:02 PM

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