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How can I programmatically get order delivery information?
Hi
sorry I may not post in the right forum, but we are currently using Dell web system API to get support warranty information per Tag Id (API key to retrieve in https://techdirect.dell.com/Portal/APIs.aspxdisponible )
We are now looking into the possibility to do the same -- consult Dell database - to follow our orders status (received, acknowledge with a delivery date planned, delivered,...)
Does someone has a link toward this?
Thanks
FX
FXsan
6 Posts
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March 29th, 2023 00:00
Posting the answer I got from a ticket:
Order tracking API is not in-scope of TechDirect APIs as these are service APIs. Order tracking is part of sales and can be achieved through B2B API integration.
you may like to review the following URI
Order Status API V2 | Order Status Pull_API | Dell Technologies Developer.
DELL-Charles R
Moderator
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3.4K Posts
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March 28th, 2023 13:00
Hello Fxsan,
I'm not aware of this for sales information. You may need to contact your Dell Account Manager or Dell Sales Representative.
Maybe if someone in the community has done this, they can share their experience.
FXsan
6 Posts
0
March 29th, 2023 00:00
thanks, indeed a sales API