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December 4th, 2023 15:56

idrac6 and firefox

Hye,

I own a few dell server : 3 R710, 1 R610, 1 R510, 1 R620 and 1 R720XD.

On the Rx10 serie, I have an idrac 6 enterprise card.

Since a few week, I can't connect to the web ui from the R610 on Firefox. All other Rx10 are working fine. What's curious is that I can connect with safari, but on firefox, it just tell me that there's no avalaible page (like if the page doesn't exist). I can ping on the address but nothing else... I reinitialised the idrac, IP, etc, the cache from firefox is empty.

Any idea about that mysterious error ?

Thank's a lot.

Moderator

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3.4K Posts

December 4th, 2023 21:17

Hello higgins29200,

 

Was anything done on the server a few weeks ago when the issue started?

 

Have you verified the R610 is up to date on iDRAC and BIOS firmware?

 

Is there any difference in the other Rx10's and the R610?

 

Have you tried a flea power drain on the R610?

drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.

 

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