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November 5th, 2015 12:00

Impossible to Log into iDrac 6 Enterprise

iDRAC Enterprise never works on login page which is a known issue all over the net. I can't log in via Firefox, IE11, Edge, nothing. It refreshes the login page or in IE11, logs me in and everything says "undefined". Yet, it works in Safari mobile. Worst platform ever.
Trying to update the firmware via mobile is impossible (just shows "progress" for over 15 minutes, not normal). I've already used the reset idrac tool numerous times. I even created a new ADMIN enabled via mobile browser, tried again via desktop. Nothing.
Why is their platform so useless and impossible to use? Seriously Dell, get a grip. Your download section is such a mess and overly confusing.
I'm guessing this is the correctly download page
and file, even though I cannot login to my idrac enterprise gui
 ESM_Firmware_78M0V_WN32_1.98_A00.EXE

I'm so fed up at this point and need help.
My local machine is Windows 10 64bit. I have java installed, latest version and I added all my https://serverIP/login.html to the security whitelist in java too. Rebooted. Tried several browsers.
 
My server is running Centos 6.7 64bit Linux.

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November 6th, 2015 10:00

Try running this .bin directly on the server and not on your client system.

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November 5th, 2015 15:00

Hi,

Try adding the ip address as the exception to Java.

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November 5th, 2015 15:00

Please read my original post. " I have java installed, latest version and I added all my https://serverIP/login.html to the security whitelist in java too."

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November 6th, 2015 08:00

What model server is it? Try this firmware update www.dell.com/.../DriversDetails

November 6th, 2015 09:00

If you have Windows run ESM_Firmware_0F12K_WN32_1.99_A00.EXE from the Windows OS

Otherwise download iDRAC6_1.99_A00_FW_IMG.exe and upload the .d6 file in the iDRAC.

For Linux download http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0F12K 

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November 6th, 2015 09:00

I downloaded ESM_Firmware_78M0V_WN32_1.98_A00.EXE and it tells me it's not compatible with this system.

I'm running Windows 10 64bit locally.


All I want to do is update DRAC firmware/BIOS and be able to login normally.


Please keep in mind in my OP, I stated the server itself is running Centos 6.7

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November 6th, 2015 09:00

Hello,

Where's that file? Are you referring to windows, as in my local PC I'm running? I've never done this so it's all Greek to me at this point.

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=78M0V

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November 6th, 2015 09:00

Here is the idrac 1.99 version

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November 6th, 2015 09:00

R610

 

RAC Date/Time           = 11/05/2015 21:56:50

Firmware Version        = 1.70

Firmware Build          = 21

Last Firmware Update    = 03/12/2011 21:05:29

System Model            = PowerEdge R610

System Revision         = II

System BIOS Version     = 3.0.0

Service Tag             = [service tag removed for privacy policy]

That site is not helpful. I don't know which to download, it's so confusing!

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November 6th, 2015 10:00

Thank you. I'm a bit stuck here.

http://pastebin.com/jyu0guqk

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November 6th, 2015 10:00

The update is 32 bit and there is not a 64 bit update, so you should just need to install the dependencies.

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November 6th, 2015 10:00

Does the account that you are using have root privileges?

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November 6th, 2015 10:00

Yes absolutely. I'm logged in root mode.

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November 6th, 2015 10:00

Nevermind, please disregard last reply (with pastebin link). I installed the 32 bit dependencies.

I'll follow up in a bit with my results..

Thanks again

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November 6th, 2015 10:00

So far...

Description:
iDRAC6 V1.99

Supported Device(s):

iDRAC6


Fixes / Enhancements:
Fixes:
-Fix for POODLE security vulnerability.
-SSH server CBC Mode Ciphers are enabled.
-SSH weak MAC Algorithms are enabled.
-Remote RACADM testtrap command returns an error.
-OMPC fails to pull power data from the 11th generation of PowerEdge servers if the time interval is set to greater than 255 seconds.
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.
Collecting inventory...
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.
.
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.
Running validation...
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.

iDRAC6

The version of this Update Package is newer than the currently installed version.
Software application name: iDRAC6
Package version: 1.99
Installed version: 1.70


mktemp: failed to create file via template `/tmp/.dellSP-messages279084.XXXXXX': No such file or directory
Continue? Y/N:y
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
ERROR: ld.so: object '/lib/udev/x.modules/libms.so' from /etc/ld.so.preload cannot be preloaded: ignored.

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