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October 6th, 2014 10:00
OpenManage version 6.5 installation issue on PE2850
I am getting an error that my TEMP folder or the environment variable related to it is not appropriately set so that the OpenManage version 6.5 (Managed Node) installation can take place. Is this common? Is there any resource that addresses this and how the Environment Variables should be set for this installation to complete? I am reinstalling this product because it failed to work after some windows server 2008 x86 updates completed. Thanks in advance.
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DELL-Sathya M
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October 7th, 2014 03:00
Go to Control Panel -> System -> Advanced System Settings. Click on the "Environment Variables" button.
In the tab that opens, you can see "User variables set for " and TEMP and TMP variables. Whatever is the value of the variable here is the user temp folder that the OMSA installer looks for.
Generally the value of the TEMP and TMP variable is something like this -> %USERPROFILE%\AppData\Local\Temp. This will translate to "C:\Users\ \AppData\Local\Temp". Please check if this folder exists, if not create the folder in the file system. Or if you want to use any of the existing folders, then set the TEMP and TMP variables to the full path of that folder.
If the variables TEMP or TMP do not exist, make new entries under the User variables section.
This should resolve the problem.
NOTE: Replace the with the actual name that you have used to log in to the OS.
Thanks,
Sathya.