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7732

April 8th, 2020 07:00

PowerEdge R630 Fan Speed

Hello

I moved some servers for a client last year. I upgraded the BIOS and iDRAC etc. in the process. 

After upgrading the iDRAC the Fan speed increased. They're currently running at 9000RPM. I'm not sure exactly what they were running at before, but they're noticeably louder.

Thermal profile is Default. Fan Speed Offset is 'Off'.

Is 9000RPM 'the new normal'? Is there a way to lower the fan speed? Temps seem low:

Probe Name Reading
CPU1 Temp 34 °C (93.2 °F)
CPU2 Temp 30 °C (86.0 °F)
System Board Exhaust Temp 23 °C (73.4 °F)
System Board Inlet Temp 17 °C (62.6 °F)

 

I assumed it was a bug and that there would be an update at some point, but there hasn't been an update since  Lifecycle Controller Firmware 2.70.70.70.

Thanks 

7 Practitioner

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April 10th, 2020 07:00

Sorry for the delay, the issue is being addressed and will be resolved in the upcoming 2.75.75.75. release.  I currently don't have any idea on the release time of the update, nor do I know if the current situation will delay it or not. 

7 Practitioner

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April 8th, 2020 11:00

Rogermwl,

 

Would you confirm a few things for me? 

 

What revision is the BIOS and iDrac currently at?

 

Are there any fan errors in the hardware log, or amber lights?

 

Has the system cover, cooling shroud, EMI filler panel, memory-module blank, or back-filler bracket been removed?

 

If you go to the iDrac GUI, under Hardware-Fans-Setup as well as in the F2 System Setup -IDrac Settings-Thermal, do you have a minimum fan speed set?

 

Have you restarted the server since running last iDrac update?

 

Let me know.

 

4 Posts

April 9th, 2020 01:00

Hi Chris 

BIOS Version
2.5.5
Firmware Version
2.70.70.70

 

No errors or amber lights. No covers or shroud been removed. Minimum Fan Speed is Default.

It's actually two servers. They were both updated at the same time and both Servers fan speeds increased. At the time I think I found forum posts from people that had found the same thing. I just assumed it would get patched at some point in the future, but I'm starting to wonder if it's a feature.

Thanks 

4 Posts

April 14th, 2020 01:00

Thanks for the information Chris 

2 Intern

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15 Posts

May 7th, 2020 01:00

Any ETA on this yet? My R630 is more than twice as loud in my office as my R620 and R720. (Great airflow for it all, though.)

I wonder why, after the numerous threads by both users and hobbyists found on the internet, Dell still hasn't been the one manufacturer to give us more intuitive control over fan curves via iDRAC. Dell is the best server manufacturer hands down so this surprises me.

I hope to see this next update fixing this very soon. 

6 Operator

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2.9K Posts

May 11th, 2020 07:00

Hey Cyryl,

 

Hopefully this answer is of some use to you. To answer the direct question, I'm not aware of a specific release date for that firmware revision. To add some detail to that though, our updates are usually published on a quarterly basis. It looks like the page for that firmware has it last updated in March. I wouldn't expect that release til later this year. I'm just making this guess based off of experience (nothing I've read) but I'd say you might check again around September, if nothing gets released around June-July.

 

I can certainly empathize with you on the volume though - I'm a hobbyist, too! Having an R710 sitting on an end table in a small office doesn't quite make for a calm or serene environment.

June 14th, 2020 02:00

You can downgrade the idrac firmware to the previous version and the fan will settle down - but, it will create a problem for UEFI boot which you will have to manually clear each time (or else upgrade to 2.70.70.70 for boot then re-downgrade. . .)

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