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317391
August 4th, 2004 15:00
Single-bit failure error rate exceeded - DIMMA
Hi All - I have a Poweredge 6450 that began logging the following error in SA 1.8.
Attributes Values
Status Critical
Device Name BANK_4/DIMM_A
Size 128 MB
Type SDRAM-SYNCHRONOUS
Speed 7 ns
Failures Single bit warning error rate exceeded
Single-bit failure error rate exceeded
It logs this for Banks 1-4, always DIMMA. We have replaced the motherboard once, the memory riser board twice, replaced a total of 8 of 16 DIMMS. We have swapped out the DIMMS in BANK 1-4 From A to B yet the error still comes up DIMMA in all banks even though the DIMMS were previously in DIMMB and didn't show any error there. I'm having difficulty believing that it is a hardware issue (at least not a bad DIMM) and am wondering if this could possibly be a problem with SA. The server is up and running fine. Here are the system details:
BIOS Information
Manufacturer Dell Inc.
Version A10
Release Date 11/06/2001
NOTE: Will be updating the BIOS to A13. Motherboard replacement downgraded it to A10. We were getting the same errors on A13 so I doubt they will stop.
Firmware Information
Name Embedded System Management Controller
Version 5.39
Firmware Information
Name Power Supply Paralleling Board
Version 2.41
Firmware Information
Name Primary Backplane
Version 1.30
Firmware Information
Name Secondary backplane
Version 1.30
Software Profile
Operating System
Name Microsoft Windows 2000 Server
Version 5.0 Service Pack 3 (Build 2195)
System Time Wed Aug 04 11:38:26 2004
System Bootup Time Sat Jul 24 09:26:00 2004
System Management
Name Server Administrator
Version 1.8.0
Description Systems Management Software
Contains Instrumentation Service 5.1.0
Storage Management Service 3.5.0
Update Service 1.9.0
Diagnostic Service 3.0.0
Sun JRE - OEM Installed Version 1.4.2
Secure Port Server 1.0.0
Core Service 1.8.0
Instrumentation Service Integration Layer 1.8.0
Storage Management Service Integration Layer 1.2.0
Server Administrator 1.8.0
Data Engine 5.1.0
OpenManage Tools 1.0.0
Remote Access Card Populator 3.20
Dell OpenManage 3.8.0
Any suggestions, thoughts or ideas would be appreciated. MY DB Admin is getting worried as this is the production DB Server for the company.
Thanks in advance,
Jules



DELL-JamesC
206 Posts
0
August 5th, 2004 01:00
Bios revision A14 addresses this problem. Here it is: http://ftp.dell.com/bios/PE6450-BIOS-WIN-A14.exe
Thank you for using the support forums!
MSslave
7 Posts
0
September 23rd, 2004 11:00
DELL-JamesC
206 Posts
0
September 23rd, 2004 16:00
A new version of Server Admin was released 9/16. It is server admin version 1.9, part of OpenManage 4.1. Here is the windows version: http://ftp.dell.com/sysman/om_410_win_managed_system_A00.exe. If you upgrade to this version you probably have a memory card going bad. If this is the case please call into tech support for further troubleshooting.
Hope this helps.