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November 5th, 2020 05:00
T620 Dell iDRAC 7 Services SNMP error
Hi All,
Just bought myself a second hand Dell T620 for ESXi home lab.
Trying to configure SNMP settings but when I am in the Services page and click apply even without making changes I get an error. But I have no idea what is causing this error. I'm trying to set SNMP up so I can monitor with Zabbix.
RAC0763: Unable to configure the port number because it is already in use. Enter a port number that is not in use and retry the operation. If the issue persists, contact your service provider.
Just to repeat if I do not make any changes I get same error. Google does not help one little bit with the error, are there any more detailed logs and how do I find them.
No Events found!
Dell-DylanJ
6 Operator
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2.9K Posts
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November 5th, 2020 10:00
Hello,
Logging into the iDRAC would be the place to acquire any sort of configuration information or logs. It has the System Event Log, the Command log, and there's one other with a name I can't recall right now. With this being purchased second hand, I wouldn't rule out the possibility that the iDRAC didn't get cleared. If that's the case, it would also be password protected. You might consider installing OpenManage Server Administrator, so that you can issue the command 'racadm racresetcfg.' Even if it doesn't work out, you'll be able to view some of the iDRAC configuration information within there. Hopefully, this is of some use to you.
Installing OMSA in ESXi: https://dell.to/3n0w9GJ
locuste
1 Rookie
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2 Posts
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November 1st, 2023 10:11
Hello,
I have the same error. I tried to set the defaults ports again, changing them, reseting iDRAC, nothing worked.
Did you found a workaround ?
I am using proxmox as my hypervisor.
Thank you
locuste
1 Rookie
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2 Posts
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November 1st, 2023 17:20
Hi,
Thank you for you quick response !
Unfortunately, IPV6 is already disabled and i'm not struggling to configure SNMP, i'm blocked before that step : i cannot activate it. In the page, "Network"> "Services" when i try to apply any configuration i get the following error :
"RAC0763 : Unable to configure the port number that is entered because the port number is already in use. Enter a port number that is not already in use and retry the operation. If the issue persists, contact your service provider."
It seems like a bug or a missing information about a duplicate port somewhere. But there is nothing in the logs (I activated all the logs about Configuration errors in "Server" > "Logs"
I also installed OMSA to try to activate the SNMP service that way but i didn't saw any option to do it.