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5290 2 in 1 tablet screen does not turn off when keyboard closed and connected to monitor
hi,
when i connect the 5290 2-in-1 to a brand new dell 2722DE through the usb-c 90W port and close the tablet keyboard....the tablet screen stays on and windows keeps detecting two screens instead of one ( the external).
what i expect is to see one screen only ( the external) because the tablet screen should turn off ( just like when you close the lid on a laptop and hookup to an external monitor).
how to correct this?
thanks
jad12
12 Posts
0
September 6th, 2022 17:00
tablet is old an beat up....sticker is gone.
this question is of general nature.....not really a support request focused on me.
I am sure it is a simple thing...like some windows setting here and there.
i do not have this issue with any other device including dell 7480.
DELL-Cares
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September 6th, 2022 17:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.