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Dell Streak Froyo (2.2) Update Frequently Asked Questions
Hi Folks,
I created this FAQ to share updated information and answers to some of the more popular questions we've been getting. Feel free to post any additional questions and/or comments here regarding the Froyo update on the Dell Streak.
Thanks,
Amy
Q. What if I am not a current Streak owner, but I plan to buy from Best Buy or Dell directly in the U.S.? Will Froyo be pre-installed?
UPDATED 4-8-11
A. For those AT&T customers who purchased a Streak from Best Buy prior to the Froyo update, here is a link to download the update if you don’t have it already: http://mobileupdate.dell.com/PackageProductionLocations/Streak_340_14844_31.pkg
Q. When will the Open Source code for Streak Froyo be available?
UPDATED 12-14-10
A. Source code is now available at http://opensource.dell.com/releases/streak/ .
Q. What if I buy my Streak in Japan, Korea or Singapore? Will it have Froyo preinstalled?
A. Yes, Streaks purchased in Japan, Korea or Singapore will have Froyo preinstalled.
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No. The update will only be deployed to Streak units which have Dell-provided versions of Android.
UPDATED 4-8-11
A. On the Dell Support Site, under Drivers and Downloads:
Q. What if I don’t want to use the Dell Stage Interface?
A. You can remove it by holding down your finger on the widget shortcut and choosing the delete option.
Q. Can I run the update, even if I don’t get the official notice, by copying the URL from someone else’s device?
A. No, the final link to download the 2.2 Froyo update will be non-functional unless the browsing session is initiated via the software update mechanism on the Streak device. This is because the software update application in the device communicates with the OTA update server to authenticate the update session. The link to the update is dynamically set to download the correct software package based on the device that is connecting to the update server. Please wait for the software update notice to display on the device itself, when your version of the software is ready for the upgrade. You can continue to check for updates manually by going to Menu->Settings->About device->System Updates which will connect to the update server and correctly check for an update.
Q. Why is UK getting Froyo update before US?
A. Technically, that is not true. I'd like to clarify a rumor that got started Friday because of two tweets from UK customers. They had received an update message in error last Friday. I followed up with the team that deploys the updates and found out a small set of devices may have received a “Software Update is available” notice but when they selected it, they were directed to a webpage that indicated “No software updates available at this time.” Shortly after I sent out the apology tweets to the two users, I got an update from the deployment team apologizing for the brief glitch. They also noted that the issue was fixed and no further devices would receive notices until the actual update was turned on. This OTA update is rolling out in phases to different groups of customers. Although I can’t share the exact scheduling, I can say that this week folks who were part of the US Beta testing group will be some of the first to receive the update. Then, folks in Europe with unlocked devices will start to receive the update.
Q. Why can't I have the EXACT date when my device will receive the Froyo update?
A. This has been a very controlled release and several factors affect the rollout. There are also many reasons for not sharing specific dates. For one thing, the rollout schedule changes periodically. This allows our deployment team to stop and fix issues they may discover. Other factors include logistics and coordination/approvals from third party providers. Appreciate your feedback and patience while we continue to roll the update out.
Q. I bought my Streak Unlocked, I received the OTA Froyo update, but I am getting the redirect error. When will Dell fix this?
UPDATED 12-14-10
A. Here is the latest Android 2.2 update for the unlocked phones that are currently on Dell version 3.09 or 3.15 that fixes the issue with browser redirect errors:
Q. I bought my Streak Unlocked, but have not received the update yet.
UPDATED 12-14-10
A. Everyone (globally) who purchased an Unlocked version of the Streak should have received an update notice by now. If not, please manually check for your update by either 1. shutting down and rebooting or 2. going to Streak Settings – About Device and selecting System Updates.
Healthservices
47 Posts
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February 23rd, 2011 15:00
well there is a place called google that should help you out...
I just finished the download so...
You will have to wait if you are waiting for me. :emotion-15:
techthug954
15 Posts
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February 23rd, 2011 18:00
I know you are all busy playing with your new update, but can one of you tell me is there a difference between the one that was just released and the one I used with the QDL tool. Build 12821, I mean is the hotspot and tethering still there and is it still free, and does the front facing camera finally work? Would like to know if it's worth getting the "offical" update or leave it be.
Healthservices
47 Posts
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February 23rd, 2011 19:00
I did not really lose any apps when I made the change. I just lost the record of emails, texts, phone calls.
I currently having issues with backup
my 'restoring backup' has not worked yet. It would always get stuck at the 73% point. I would have like to keep my texts and a record of my calls but it looks like it going to be lost.
If I were to make the change again I would remove all the apps one by one until I had none. Backup the phone, then do a hard reset before installing 2.2 that way you can see what bloatware is added. There really is not that much that I can see. Then put the backup back on and add the apps you like. I just may do a hard reset anyways since the backup does not seem to want to load.
I'm sure you can still root the phone afterwards to get tethering and other stuff.
JaxWeather
26 Posts
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February 23rd, 2011 19:00
That is what I am trying to find out as well...
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19353639/19831427.aspx#19831427
-Bob
Healthservices
47 Posts
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February 23rd, 2011 20:00
IMHO If yours is working I would not mess with it.
Healthservices
47 Posts
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February 24th, 2011 00:00
No Tethering does not appear to be there at least under Settings > Wireless & Networks >
I see
Airplane mode
Wi-Fi
Wi Fi settings
Bluetooth
Bluetooth settings
VPN settings
Mobile networks
marcus61
9 Posts
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February 24th, 2011 04:00
i have tried 5 times to download the update to my streak an unsucessfull each time . i have restored to defualt settings 2 times an tried it. still nothing
some one help!!! what am i doing wrong??
PaddleMonkey
2 Posts
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February 24th, 2011 13:00
Healthservices
47 Posts
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February 24th, 2011 14:00
Try down loading over the data connection. But if I were you I would wait until the bugs are worked out. Mine is a little buggy, Actually a lot buggy. Cannot upload to face book. Navagation is totally not working either. it seems to be losing network connection a lot more too. Bluetooth is louder but a lot of noise in the bluetooth speaker
Healthservices
47 Posts
1
February 24th, 2011 16:00
Press menu button >> Settings >> Wireless and Networks >> Mobile Networks >> Access Point Names >> Menu Button >> Reset to Default
for whatever reason my network settings changed from yesterday to today. This got things going again for the time being.
evilkymonkey
9 Posts
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February 24th, 2011 19:00
Holy cows! Called ATT and Dell they didn't know what to do. You just solved my 3G Problem. THanks!
ffnbbs
5 Posts
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February 25th, 2011 09:00
I tried for 7 hours to get the update and couldn't. I have a stock USA AT&T locked Streak 1.6 - 6601. I also had a lot of APPS installed, 6 games, CO-Pilot, and about 30 APPS. After 7 hours, I decided to do a Factory Reset. After turning back on I went to settings, and Update and it went to the page and updated took about 15 Min. to download on WIFI and install and then I had 2.2. Then I had to restore my backup. Don't forget to do a backup first.
I did find a problem that the 3G Data wasn't connecting, I went to those and selected AT&T and Defaults, somewhere, not sure.
I keep 3G turned off most of the time, I do see it flashing on, or GPS flashing on the Icon, not sure which one it is yet. Keeping an eye on that. I want to make sure it is not using 3G Data until I turn it on. I don't want to go over the 2GIG limit.
isazadiego777
6 Posts
1
February 25th, 2011 10:00
HI MI NAME IS DIEGO ......GOT THE 2.2 UPDATE TODAY CANADA.........CHECK YOUR UPDATES IN THE DELL STREAK.....
THANK YOU DELL AND ROGERS CANADA............YEA..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
akdave55
3 Posts
1
February 25th, 2011 11:00
I did the update. I love it. Thanks Dell and ATT for finally coming through. Better late than never. (See samsung captivate) At any rate, FFNBBS try downloading a program called 3G watchdog. You set it up for 2GB per month and the day your bill rolls over. It is always on and checks your data usage. It will tell you what percent of monthly usage you are at and will end up at with current usage. Its a great little program.:emotion-11:
Healthservices
47 Posts
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February 25th, 2011 18:00
I tell you this 2.2 is what the Streak needed from the start; it is like a new phone.
A louder Bluetooth, although it not as clear, I can finally hear someone while driving the car.
This thing is more a phone first, instead of a tablet first, which is a good thing.
The phone does not shut off by itself like it used to. Yeah even after only a day I noticed this!
Easier to hang up the phone after a call,
Easier to get to the dialer during a call,
Easier to find contacts, Favorite numbers is just one click!
You can put the phone in your pocket when using the Bluetooth without fear of it hanging up on the other person. This is in part because the proximity sensor has been reconfigured.
You can actually multi-task now! Before the proximity sensor would blank out the screen any time you put your thumb near the receiver, it does not do this anymore!
Texting is easier now with the larger keyboard although a little harder to do numbers.
The auto correct is something I’m not too fond of either.
The speech to text is a nice feature although not always correct.
No tethering though, which totally sucks then again it did not have it before either, Guess I’ll just have to root. :emotion-21: