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47776

November 13th, 2015 08:00

Dell Venue 10 Pro Camera stops working

On boot-up the camera on my Dell Venue 10 Pro work fine, but if the tablet goes to sleep the camera does not work when the device wakes up.  I have to restart the device to get the camera to work again.  I can go to the camera app, but the screen stays black.  Any help would be appreciated.

6 Posts

November 19th, 2015 16:00

Same problem here, sometimes even after a restart. I recently installed Windows 1511 update on 3 Dell Venue 10 Pro and often when I access the camera app all I get is a black screen, then it is a hit and miss sometimes restarting gets the camera to work again. I also noticed the camera light on the front of the tablet is on while the camera app is open, but no video at all.


I'm not sure installed the latest Dell intel chipset will work because Windows update might replace the Dell intel chipset soon enough and back to camera with no video!

3 Posts

December 2nd, 2015 19:00

I've found that one needs to setup the Default Save Locations to get my camera to work with Windows 10.  On the search bar, type in "save" and click on the Default Save Locations system setting.  A window should pop up where at the bottom section you can change "New pictures will save to:"   I have two options, the first is the C Drive This PC and the second is my microsd card.  I switch it to my microsd card and applied settings.  This change brought my camera back up and running when I launch the camera app.  I hope this helps you guys.  

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