Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

1651293

January 22nd, 2014 18:00

Dell Venue 8 Pro unable to connect to WIFI

I have had my Venue for a few weeks now, and haven't had any problems with it until today. I use it mainly for school work and as i pulled it out this morning for class, I noticed the internet wasn't connected.
After doing a bit of trouble shooting, I came up with this message "The Dell Wireless 1538 802.11 a/g/n Adapter adapter is experiencing driver- or hardware- related problems."
I find this driver the Dell website, and planned to just download it onto my PC and then transfer it over to my Venue(since obviously I couldn't download it straight to my tablet without WIFI). So I plugged in the USB cable that it comes with, the one for the charger, and my PC doesn't pick up that anything is even plugged in to it.
Has anyone else had this problem, and, more importantly, does anyone have a solution?

Thanks in advance!

1 Message

November 20th, 2017 11:00

I did this & it worked, as well...have wifi back!  Thanks.

3 Posts

December 18th, 2017 10:00

Just did this and it worked perfectly!

1 Message

January 28th, 2018 12:00

Many thanks for the tip, this worked for me having previously tried rebooting several times and using the trouble shooter to no effect

1 Message

March 4th, 2018 21:00

Uninstalled Update for Microsoft Windows (KB4054854) and it's working now.

It happened again on 8/2/18 and Update for Microsoft Windows KB4338424 was uninstalled.

1 Message

December 21st, 2019 21:00

This worked for me thank you

No Events found!

Top