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9 Posts
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3429
October 8th, 2016 17:00
power issue
my Dell Venue worked fine until now. It shows a full battery charge but will not turn on. When I plug it in to A/C power, it will operate normally but as soon as I unplug it from power, it dies. Any ideas?
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Virginia TheNur
9 Posts
0
October 10th, 2016 12:00
how would you like me to send these numbers.........I think that it is an o/n off button issue as I said, the battery power reads full but as soon as A/C power is disconnected it dies.
Virginia TheNur
9 Posts
0
October 10th, 2016 12:00
I have barely used the tablet so I am thinking that if I had used it all the time it would have happened within about 6 months of using it. The tablet seldom gets used so this is very frustrating to have basically a brand new tablet die on me.
Virginia TheNur
9 Posts
0
October 10th, 2016 12:00
the issue is NOT resolved!
Virginia TheNur
9 Posts
0
October 11th, 2016 09:00
please explain HOW I am supposed to do that??!! I see nothing that links you to a private message. This is SO FRUSTRATING!!!!!!!
Virginia TheNur
9 Posts
0
October 12th, 2016 11:00
ok done.....sent you a friend request
drtopwater
1 Rookie
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10 Posts
1
October 16th, 2016 09:00
I am having the same problem
battery shows 77% won't charge -it will turn on if plugged into AC or keyboard (it charges fine)
Murray
Virginia TheNur
9 Posts
0
October 16th, 2016 13:00
Oh thank God! I am not the only one that is having this problem!!!!!
DELL-Akshatha M
2 Intern
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1.2K Posts
0
October 17th, 2016 05:00
Hi Virginia,
Request you to private message us the service tag of the system along with the results from the Dell diagnostics.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information.
drtopwater
1 Rookie
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10 Posts
0
October 17th, 2016 13:00
Can I send you my info as well?