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trevor-calgary

updated

11 years ago

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107050

January 22nd, 2013 10:00

XPS10 Tablet charge via USB ?

When I plug a USB cable into the XPS10, shouldn't the charge indicator come on (the white one).   I want to be able to use and recharge my tablet without having to take the AC adapter along and thought that it could be charged via USB...  

  • 1414

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    Posted January 22nd, 2013 10:00

    yes it does... thanks....    I am not sure if the USB port is working then as white indicator does not come on and it I plug a USB memory stick in Windows does not see it...  

  • DELL-Manshu S

    6 Operator

    2160 Posts

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    Posted January 22nd, 2013 10:00

    Hi trevor-calgary,

    The Dell XPS 10 tablet cannot be charged via the USB ports on the keyboard dock however, the tablet supports trickle charge via the micro-USB port.

    Thanks & Regards
    Manshu S
    #iworkfordell

  • DELL-Manshu S

    6 Operator

    2160 Posts

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    Posted January 22nd, 2013 10:00

    Hi trevor-calgary,

    Thank you for the reply.

    The following table provides the LED behavior based on the type of power adapter connected and available battery charge.

    Power-Adapter Voltage Battery Charge Battery LED Behavior
    5 V or 19 V
    100%
    Off
    5 V or 19 V
    > 2%
    Steady White
    19 V (AC Adapter)
    < 2%
    Steady White — Tablet will turn on.
    5 V (Micro–USB)
    The LED turns off for a second and turns on again. The tablet will not turn on.

    Hope it helps. 

    Thanks & Regards
    Manshu S
    #iworkfordell

  • 1410

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    Posted January 22nd, 2013 10:00

    Thanks Manshu.....      will the white indicator light be on when plugged into the micro-USB port ?  

  • DELL-Manshu S

    6 Operator

    2160 Posts

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    Posted January 22nd, 2013 11:00

    Hi Trevor-calgary,

    Thank you for the reply.

    Please provide the following details:

    1. Are you trying to charge the tablet from USB port of a desktop or laptop?
    2. In case you are trying to charge it from USB port of a desktop or laptop, let me know if the USB port is functioning properly.

    Thanks & Regards
    Manshu S
    #iworkfordell

  • 1414

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    Posted January 22nd, 2013 12:00

    i have tried it from boththe docking station and the Latitude's USB port.    when I plug the micro-USB into the XPS the screen dims for a second or two and then returns to full brightness.  But the white indicator LED does not light.  

  • DELL-Brian B

    4 Apprentice

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    Posted February 1st, 2013 08:00

    The XPS 10 does indeed support charging via the micro USB port, but keep in mind that it will take significantly longer than the included AC adapter (~24 hours) to fully charge the battery.   The LED should turn on solid white if the battery is at a state <100%.    It sounds like your micro USB port may not be working, or you have a bad cable.   I'd suggest you try the included microUSB to USB dongle with a memory key to see if that works.   If it does, try another cable for charging.   Always a good idea to try a couple cables to eliminate that as the possible cause.   If it still isn't working, you'll probably need to get the device serviced or exchanged as the port is likely bad.   Note that the docking staton can't be charged via the USB ports on it.

     

  • mikeyk61

    5 Posts

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    Posted February 11th, 2013 03:00

    hello,

    when i plug in micro usb charger,unit becomes unstable. thoughts?

    i unplug due to fear

  • DELL-Brian B

    4 Apprentice

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    Posted February 11th, 2013 08:00

    Can you elaborate on exactly what you mean by unstable?

  • mikeyk61

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    Posted February 11th, 2013 10:00

    OK, thank you. I will try tommorow...