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1 Rookie
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12 Posts
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539
February 23rd, 2022 07:00
ACCESS TO EMC UNITY SUPPORT
I need to get access to Unity XT 380 so that i can create service requests,
How can I achieve that
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Unsolved
1 Rookie
•
12 Posts
0
539
February 23rd, 2022 07:00
I need to get access to Unity XT 380 so that i can create service requests,
How can I achieve that
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DELL-Josh Cr
Moderator
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9.4K Posts
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February 23rd, 2022 13:00
Hi,
Do you not have the password or are you needing the management software?
Joelnpaul
1 Rookie
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12 Posts
0
February 23rd, 2022 22:00
I have a password but when I issue the serial number or asset tag of the particular EMC Unity storage i get a message I dont have access to the product.
DELL-Josh Cr
Moderator
•
9.4K Posts
0
February 24th, 2022 09:00
The phone number is 800-782-4362, you could try calling in. If you can post screenshots of the errors I can look into it maybe something isn’t working right.